The Division or Finance and Administrative Services (DFAS) is seeking applications for an Administrative Support Professional to join our team, located in Cole County.

Job Posting Number: 3025 8686302

Semi-Monthly: $1,861.36

Annual Salary: $44,672.57

Job Location: This position will be located at the Broadway State Office Building; 221 West High, Jefferson City, MO.

Why you’ll love this position: The Department of Social Services (DSS) partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

What you’ll do: Develop and maintain, with relative independence, working knowledge of office activity with respect to cash receipt functions and make frequent decisions in accordance with agency policies, rules, or procedures.

• Sort, catalog and distribute incoming daily mail.
• Review incoming checks and ensure appropriate supporting documentation is attached.
• Enter, update, and/or retrieve information for cash receipts utilizing databases and reports to prepare for federal draws.
• Answer and respond to inquiries (phone, in-person, and written) in a professional, accurate and timely manner in accordance with agency and/or office policy and procedure. Ensure constituent or general public phone calls are transferred to the appropriate number, office, division, department, etc. for resolution.
• Greet visitors in a professional manner; determine purpose of contact; and direct individuals to proper destination within established timeframes.
• Establish and maintain positive working relationships with co-workers, supervisors, external agencies, clients, and the general public while promoting agency philosophy.
• Process supply requisitions and orders.
• Assist with special projects, establishes and maintains complex filing systems; prepares records for storage and/or archiving; and maintains correspondence and report files.
• Provide administrative support to several units within the division which includes but is not limited to tracking of correspondence, scheduling of meetings, drafting of correspondence and making travel arrangements.
• Assist with the tax credit programs that the department administers. This would include review of applications, data entry, mailing and filing.
• Perform other related work as assigned.

4-6 years of relevant experience or a Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.)

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact Brenda Becker at Brenda.s.becker@dss.mo.gov. If you experience accessibility issues while applying, please contact Courtney Hall at Courtney.A.Hall@dss.mo.gov or call 573-751-4244.

Recruitment Area: All qualified candidates.

Application Deadline: May 20, 2024

The State of Missouri is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.