68 Associate Customer Service Representative - 5032082 Jobs in Jefferson, MO
State of Missouri is Hiring an Associate Customer Service Representative - 5032082 Near Jefferson, MO
Associate Customer Service Representative – Income Tax/ Discovery
HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:
Successful candidates are analytical thinkers, capable of problem solving & identifying process improvement opportunities. Candidates that succeed in this technical position will possess a background in customer service & proven attention to detail. There are many advancement opportunities within the DOR. We often look to promote those with proven leadership qualities.
DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION:
- Working with individual income tax returns, corporate income tax returns, & property tax credit claims
- Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
- Sorting & distributing correspondence
- Responding to customer inquiries through telephone calls, e-mails, & written correspondence
- Processing returned refunds
CORE COMPETENCIES NEEDED:
Reliable Computer Literate Effective Writing
Self-motivated Detail Oriented Clear Communication
QUALIFICATIONS:
- Possess high school diploma or high school equivalency certificate
- Proficient computer skills
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
Job Summary
Full Time
Public Administration
$34k-42k (estimate)
06/17/2024
08/16/2024
mo.gov
JEFFERSON CITY, MO
>50,000
Private
MIKE PARSON
$10B - $50B
Public Administration
Related Companies
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