114 Customer Service Representative - 5044220 Jobs in Jefferson, MO
State of Missouri is Hiring a Customer Service Representative - 5044220 Near Jefferson, MO
How This Position Supports The Department’s VisionHelp the Missouri taxpayers by answering their questions and resolving their business and individual tax issues through live chats, emails and phone calls. You will do a variety of things some of which are: resolve business and individual tax issues, help businesses obtain their license; run tax compliance checks; issue No Tax Due statements, establish individual and business payment plan agreements and much more.
This position requires the ability to multi-task, utilizing communication skills and multiple computer systems. If you like a rewarding, fast-paced environment, enjoy helping people and providing excellent customer service, with the possibility of advancement, apply today.
- Responsibilities - What you’ll do
- Research and resolve tax issues for both internal and external customers
- Collect delinquent taxes through the use of multiple collection tools
- Interact with customers via telephone, email, live chat, in person, and written correspondence
- Analyze customers’ reasons for calling and then recommend process improvements.
Multi-tasking Reliable Self-motivated
Minimum Qualifications
- Possess high school diploma or high school equivalency certification
- Six or more months of experience in clerical or general office support work
- Proficient computer skills
If You Have Questions About This Position Please ContactThe Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
Job Summary
Full Time
Public Administration
$37k-47k (estimate)
09/08/2024
10/05/2024
mo.gov
JEFFERSON CITY, MO
>50,000
Private
MIKE PARSON
$10B - $50B
Public Administration
Related Companies
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