Salary: $15.00 - $17.00 Hourly
Location : Lexington County, SC
Job Type: Temporary - Full-Time
Job Number: 151505
Agency: Midlands Technical College
Opening Date: 04/22/2024
Closing Date: Continuous
Class Code:: UZ01
Position Number:: 151505
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Monday-Thursday - 8:00 am - 5:00 pm; Friday - 8:00 am - 1:30 pm
Pay Band: Unclassified
Hiring Range - Min.: $15.00
Hiring Range - Max.: $17.00
Opening Date: 03/07/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Qualified applicants must visit the SC State Jobs website at www.careers.sc.gov to complete and submit an on-line application. Resumes will not be accepted in lieu of applications. Copies of transcripts are accepted for screening; official transcripts are required if hired.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Midlands Technical College is a public, multi-campus, two-year public college serving the primary region of Richland, Lexington and Fairfield counties of South Carolina that offers a variety of associate degrees, diplomas, and certificates. MTC creates innovative learning environments, promotes individual and business success, drives economic vitality, and enhances quality of life. Join our Team!

• Provides excellent service to customers while answering incoming calls and email inquiries regarding missing information and eligibility related to federal, state and institutional aid. Provides customer support through effective communication to inquiries with minimal conflicting data.
• Maintains current knowledge of student aid eligibility requirements in accordance with federal, state, and institutional guidelines. Must be able to maintain confidentiality of sensitive data.

Midlands Technical College is dedicated to providing excellent service to its students, employees, and the community.
This position is located on the Airport Campus in the Student Financial Services department.
Minimum and Additional Requirements

High school diploma with one (1) year of relevant customer service experience. Must be able to work in a fast-paced environment.
Preferred Qualifications

Previous work experience in a higher education environment.
Additional Comments

DIVERSITY STATEMENT: Midlands Technical College (MTC) believes diversity, equity, and inclusion are key pillars in achieving success in the classroom, workplace, and beyond. The college is committed to attracting and retaining a diverse group of faculty and staff as well as fostering a climate where all individuals and groups feel welcomed, valued, and heard. Through this commitment, MTC is maintaining a working and learning environment that fosters empathy, critical thinking, and cultural understanding.
EEO STATEMENT: It shall be the policy of Midlands Technical College to make employment decisions (recruitment, hiring, promotion, compensation, training, benefits, and all other terms and conditions of employment) without discrimination on the basis of race, sex, sexual orientation, national origin, ethnic group, color, age, religion, disability, genetic information, gender, gender identity, military service, pregnancy, childbirth, or related medical conditions including but not limited to lactation, or any other category protected by applicable law.
In accordance with South Carolina state law, Midlands Technical College is also committed to making qualified veterans a priority for employment.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Do you possess a high school diploma with one (1) year of relevant customer service experience?

• Yes
• No

02

Required document: Resume and cover letter. I understand that if all required documents aren't attached to my application, my application is considered incomplete.

• Yes
• No

03

Have you ever been employed by the State of South Carolina? If yes, when and what agenc(ies)?
04

Have you ever been employed at Midlands Technical College? If yes, when?
05

Please provide the name and relationship of any relatives that are employed by Midlands Technical College.
06

How did you hear about this position?

• The State Jobs Website
• Indeed.com
• LinkedIn - Midlands Technical College
• Facebook - Midlands Technical College
• Twitter - Midlands Technical College
• MTC Employee
• Other

07

If you answered "Other" to the above question, please specify how you heard about this position.
Required Question