• A minimum of seven years of experience supervising and managing personnel that includes high-level managerial experience with a proven track record for effective team management, results-driven leadership, excellent communication, and problem-solving skills.
• Five years of experience managing, developing, and implementing high-profile programs and new initiatives.
• Experience in quality improvement concepts, principles and processes or managing a continuous quality improvement program.
Ability to understand and apply human resources policies, collective bargaining agreements, employment laws and concepts.Preferred Skills and Abilities:

• Master’s degree from an accredited college/university in public administration, business administration, human services, healthcare administration, social work, organizational management, or related field.
• Demonstrated experience in managing, directing, and overseeing implementation of the goals, objectives and outcomes federal grants and identifying future grant opportunities for the division and directing the work beyond the grant period.
• Comfortable in quickly adopting new tools and techniques to support changing work environment.
• Experience creating strategic planning programs that are equitable and inclusive with a demonstrated practical commitment to equity, diversity, access, and inclusion.
• Supervisory experience with professional-level staff and effective virtual/remote management skills.
• Strong focus on creating a culture of compliance within teams regarding the policies, procedures, laws, and directives that govern the work and behavior of teams.
• Ability to effectively partner and collaborate with internal and external community partners and agencies, business partners, and staff to develop strategies and improve quality and services for vulnerable adult populations.
• Effective experience in managing large unit/team; conflict management, person centered skills, project management, active listening, emotional intelligence, strategic planning.
• Experience cultivating an environment of engagement, belonging, respect, empathy, active listening, trust with a commitment to creating equity, diversity, access, and inclusion.
• Ability to create a strong focus and culture of compliance within teams regarding the policies, procedures, laws, and directives that govern the work and behavior of teams.
• An understanding of public policy issues and interests that impact social service.
  Experience developing strategic planning programs and producing strategic planning products and services.
• Demonstrated experience in effective team management, results-driven leadership, quality assurance, excellent and adaptable written/verbal/non-verbal communication skills, and ability to solve problems.
• Ability to analyze data and produce, compile, evaluate, and organize data and make presentations in multiple formats.
• Analytical skills and demonstrated ability to collect and analyze data from systems and make thoughtful recommendations that result in positive program changes.
• Demonstrated critical and applied quantitative and qualitative analytical skills.
• Experience managing multiple projects in a fast-paced, deadline-driven environment.
  Experience teaching adults, or in training adults, and in curriculum development and workforce systems.
• Demonstrated success in working collaboratively with other agencies, tribal nations, community leaders, and the public.
• Ability to resolve conflicts or complaints between persons and groups with diverse personalities and differing goals.
• Methods and techniques of policy development and management, including principles and practices of program planning and evaluation.
Applying quality improvement tools to improve efficiency, accuracy, and overall quality of an organization.Completed applications will include the following:

• Current chronological resume
• Letter of interest specifically describing your experience relating to the job
• Three professional references with current contact information
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Questions about 06015? Contact Kathy.Simmons@dshs.wa.gov or call (360) 725-5810.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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