Description

DSHS ESA Administrative Assistant 3
Are you ready to contribute to a mission-driven organization dedicated to making a difference in people's lives? The Department of Social and Health Services (DSHS), Economic Services Administration (ESA), Community Services Division (CSD), is seeking a full-time Administrative Assistant 3 to join the Everett Community Services Office.

In this role, you will perform complex administrative support duties for the Administrator and CSO management team. As the Administrative Assistant 3, you will establish office procedures, standards, priorities and deadlines, coordinates office operations; organizes workload and establishes work priority to meet schedules and deadlines. This position is also responsible for a wide range of administrative functions such as report preparation; records management; maintaining, monitoring and evaluating purchase and distribution of supplies.

• This position reports to the Community Services Office Administrator (CSOA) and has delegated responsibility for managing office administrative operations
• Participate in strategic and quality planning process for the Community Services Office (CSO)
• Monitor compliance with DSHS and ESA administrative policies and controls
• Perform complex duties using Word, Excel, Visio and Microsoft Office Software to process tasks, merging, sorting and integrating text with graphics, spreadsheets and date files. Proficient in the use of video conferencing to schedule, coordinate and trouble shoot as required
• Assign and track assignments that originate internally, from Regional Headquarters or the State Office Customer Relations unit. Monitor, coordinate, edit and assure quality of response to ensure internal and external deadlines are met
• Represent management and provide oversight and expertise for Everett CSO Safety operations, emergency planning and OSHA record keeping
• Coordinate personnel activities, such as scheduling interviews for hiring new staff, coordinating interview panels, sending and maintaining correspondence and recruitment files
• Schedule conference rooms and resolve scheduling conflicts

• Experience with the following systems/programs: Excel, Visio, Microsoft Word, experience using video conferencing platforms (ex. Teams, Zoom, etc.).
• Timely and accurately use of multiple computer applications simultaneously
• Treat customers with respect, courtesy, and professionalism
• Work as a team member
• Able to multi-task
• Work independently
• Use effective personal, written, and verbal communication skills
• Respond appropriately to hostile customers
• Apply time management principles
• Organize and prioritize work processes
• Maintain physical and electronic files and retrieve them rapidly

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity?Please contact DSHS Recruiter Saleen Hernandez at saleen.hernandez@dshs.wa.gov and reference project number 09927.

Supplemental Information