Description

Duties

Some of what you will be doing:

• Manages all operations for the Transitional Housing Program and its veterans’ service center including a team of 26 staff members and 2 contractors at two separate locations with 130 beds for homeless veterans.
• Supervises all personnel matters including but not limited to staffing, scheduling, workload management, professional development and training, performance management and evaluations, and corrective actions and disciplinary matters.
• Oversees the development and implementation Transitional Housing Program policies and procedures and the implementation of different VA Grant & Per Diem services delivery models including Bridge Housing, Service Intensive Case Management, and Low Demand (Housing First, Low Barrier) and the Contract Residential Shelter program contract.
• Responsible for all VA Grant & Per Diem Program and Contract Residential Shelter program compliance issues for the Transitional Housing Program involving federal and state compliance matters.
• Responsible for developing policies and procedures and assuring they are effectively implemented as measured by VA and state audits.
• Works collaboratively with VA Puget Sound Health Care System Grant & Per Diem Liaison and VA Grant & Per Diem National Office to ensure the Transitional Housing Program is complying with all federal regulations and standards.
• Responsible for developing statewide business development, relationships and partnerships to position WDVA and other stakeholders reduce veterans without homes through capital & operating grants/contracts & other funding sources.
• Serves as the agency lead in educating and training statewide homeless providers on how to access the Transitional Housing Program and other VA Grant & Per Diem funded programs and understanding the VA rules and regulations related to VA Grant & Per Diem funding and Notice of Funding Availability grant announcements.
• Coordinates data collection, reporting, and documents outcome-based results. Works closely with budget staff to ensure that the program remains within budget. Revisions to the budget and funding levels are drafted as necessary to support new service strategies. Budget issues/concerns are briefed to the program Administrator and/or Assistant Director.
• Responsible for the performance and quality improvements to meet all standards of grants, contracts, agency and state requirements.
• In the area of homeless veterans services, collects data, identifying future needs and supporting the strategic statewide homeless veterans action plan, as well as the state’s 10-year Homeless Plan.
• Negotiates, writes, and monitors contracts with partnering service providers and facilitates training opportunities for contractors and contract staff.
• Oversees the negotiation of inter-agency agreements or inter-local agreements, including MOU’s and other supportive agreements.
• Provides substantive input on major policy decisions with a statewide impact in the area of transitional housing services for homeless veterans and community-based veterans services.
• Responsible for the safety and well-being of all Transitional Housing Program clients by providing case management and therapeutic services that address clients’ chronic physical and mental health issues, including chronic substance use disorders.
• Responsible for the policy and procedure to keep clients and staff safe.
• Assists with implementation and utilization of the Veterans Services and Counseling & Wellness Enterprise Veteran Program.

Qualifications

Required:

• A Bachelor’s degree in public administration, business administration, human services, social work, organizational development or related field.
• At least three years’ experience in program development, supervision, and management including financial management.
• A broad understanding of under-served veterans’ issues (homeless, women, incarcerated, and/or minority veterans issues), as well as a working knowledge of VA claims development and representation process.
• A working knowledge of grant writing, proposal structure, program development and project management.
• Strong leadership abilities as well as communications and interpersonal skills to mentor agency state staff in the delivery of services in a complex environment.
• A working knowledge of organizational performance management principles and theory. • Excellent written and verbal communication skills.
• The ability to develop professional relationships with executive level managers and to work with external stakeholders.

• A Master’s degree in public administration, business administration, human services, social work, organizational development or related field.
• At least two years’ experience in providing direct services to homeless individuals to include: experience in the case management, therapeutic employment services and transitional housing services.

• Must be able to pass a DSHS BCCU Background Check prior to beginning services and every two (2) years in accordance with WDVA Policy 615.000 Background Checks. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Must comply with annual Tuberculin Screening in accordance with DVA policy 670.000 Tuberculosis Testing.
• Candidates who are offered a job with WDVA must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.

Supplemental Information

Check out this awesome videohereto see what it is like to work for the WDVA!

Application Process:

Top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.
Please include the following documents with your application:
1. A letter of interest describing specific qualifications.
2. A current resume detailing applicable experience and education.
Finalists will be asked to provide a list of at least three professional references with current telephone numbers.

Other Information:

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information please contact us at: recruiters@dva.wa.gov.

Diversity, Equity, and Inclusion Employer

Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions regarding this announcement, program, or the agency, please contact at recruiters@dva.wa.gov.