Description

• This recruitment is only open to OFM OneWashington team members.

Who we are:
Our work at the Office of Financial Management (OFM) serves as a crucial part of the decision-making that the governor, Legislature, and state agencies do each year. As an employee of OFM, you will be part of a team of dedicated professionals who work hard every day to provide the vital information and services they need to serve the people of Washington.

The One Washington program is dedicated to revolutionizing and integrating the state’s foundational enterprise functions in finance, procurement, budget, and human capital management. As the most significant information technology endeavor in state history, One Washington is tasked with executing a monumental business transformation. This transition is comparable to moving from dial-up internet to modern smartphones, requiring extensive coordination across myriad business and IT departments to ensure success.

If playing a key role in supporting and improving state government matters to you, you’ve found the right place.

What we offer our employees:

• Foster an environment of diversity, equity, inclusion and belonging. We strive to hire, cultivate, and retain a competitive workforce that reflects the communities we serve.
• Encourage a healthy life/work balance by offering flexible/alternative work schedules, wellness program, mobile arrangements and telework opportunities.
• Employees (and their families) have coverage options for medical, dental, vision and basic life insurance.
• Opportunity to enroll in state retirement programs and a deferred compensation plan.
• A minimum of 14 days of vacation leave per year and 12 paid holidays throughout the calendar year.
• OFM offers a commute trip reduction program, tuition reimbursement, membership to statewide Business Resource Groups and an Infants-at-Work program.

Duties

What you'll do:

• Translation and Communication: Adapt technical guidance into digestible formats (e.g., engaging webinars, FAQs, templates) ensuring understanding of information. Work as a translator into platform workstreams and other relevant teams to ensure OneWA engages agencies in an accessible way.
• Collaboration: Work closely with Communications and other project workstream experts to create engaging and informative materials, such as webinars, FAQs, and templates. Coordinate among other agency-facing roles within workstreams (e.g., Business Process Redesign Specialists, Legacy System Remediation Business Analysts, etc.) to streamline processes, prioritize workstream capacity, and ensure OneWA speaks with “one voice” to agencies.
• Agency Advocacy: Champion agency needs within workstreams, ensuring a consistent focus on the end-users and their requirements for a successful Workday implementation.
• Coordination and Streamlining: Facilitate collaboration among agency-facing roles to prioritize efforts, streamline communication, and present a unified message to agencies. Track and address frequent support requests and roadblocks from agencies by facilitating the creation of new guidance and resources that equip agencies.
• Support and Guidance: Provide ongoing support to Agency Readiness Consultants, equipping them with essential information on agency tasks and success metrics. Support and guidance to Agency Consultants as needed, on workstream specific questions and problem-solving discussions to support agency readiness.
• Proactive Engagement: Identify and mitigate potential organizational change management risks and address common agency questions and roadblocks with actionable solutions.
• Escalation and Problem-Solving: Act as a primary point for escalating agency queries, coordinating with SMEs for resolution when necessary. Serve as the first point of escalation for agency questions, further escalating to SMEs for resolution as needed.

Qualifications

Required Qualifications

• Bachelor’s degree in organizational development, business, information technology or closely allied fields. * Two (2) years of relevant professional experience may substitute for the educational requirement;
• Three (3) years of professional experience in organizational development, change management, knowledge management, process improvement, information technology projects, or closely allied fields;
• Experience working in large scale, enterprise-wide information technology projects;
• Project management, change management, and process improvement knowledge and experience;
• Strong writing and editing skills; ability to quickly produce written materials that are clear, concise, inviting to read and effective in communicating the desired message; and
• Strong analytical skills: ability to look at all aspects of a situation and determine the appropriate message to be communicated.

• Five (5) years of professional experience in organizational development, change management, knowledge management, information technology projects, or closely allied fields
• Understanding of the functioning of state government, the legislative system and individual state agencies
• Lean Six Sigma Green Belt
• Basic knowledge of Workday
• Prosci Change Management Practitioner certification

Supplemental Information

How to Apply
Interested? We would love to hear from you. Click “Apply” at the top of this page to start your application (you can save the application and come back to it, if needed).
Please include the following along with your application:

• A cover letter describing your specific qualifications about this position.
• A resume detailing your applicable experience and education.
• At least three professional references with current telephone numbers.