JOB
This is a full-time, permanent remote position. IT Business Analyst Manager As the IT Business Analyst Manager, you'll lead a dynamic team of IT professionals dedicated to aligning agency programs with innovative IT solutions. Managing a team of 33, including four supervisors, you'll oversee the Office of Business Analysis, ensuring the strategic and tactical delivery of IT services across the department. Your role will involve developing operational plans, setting goals, and establishing standards that drive efficiency and excellence in business analysis and quality assurance testing. This position offers a unique opportunity to influence IT policy and strategy, shaping the future direction of IT business analysis within a mission-critical environment. You'll lead initiatives ranging from system enhancements to large-scale projects, impacting multiple divisions and external stakeholders. Your expertise will be instrumental in implementing best practices, ensuring compliance with policies, and achieving departmental goals efficiently. By fostering a culture of innovation and continuous improvement, you'll contribute directly to the department's mission of promoting public health and delivering sustainable IT solutions that meet the evolving needs of the community. Responsibilities: Provide strategic and operational leadership for the Office of Business Analysis, setting goals, work plans, and standards aligned with agency priorities.Manage and mentor a team of IT professionals including supervisors, ensuring effective performance, development, and adherence to policies.Oversee business analysis activities across the department, ensuring solutions meet business needs and comply with state and federal regulations.Develop and recommend IT policies, ensuring adherence to federal, state, and departmental regulations and standards.Contribute to departmental IT strategic planning efforts, identifying IT priorities and recommending major IT investments and projects.Collaborate with internal and external partners, including senior management, IT teams, contractors, and federal representatives.Manage the budget and resources for the Office of Business Analysis, ensuring optimal resource allocation and adherence to spending plans.Oversee IT contracts, ensuring compliance with department policies and performance management of contractors.Interpret and implement federal, state, and departmental policies related to IT business analysis and testing services.Make strategic decisions and recommendations that impact IT policies, procedures, and project outcomes across the department.Foster a culture of continuous improvement and professional development within the team, staying current with industry practices and standards. Required Qualifications and Experience: Your experience must be from full-time professional work and may have been gained concurrently. Additional years of experience can substitute for educational requirements on a year-for-year basis. You must meet one of the following qualification options and the additional experience criteria.Option 1: 4 years of IT experience directly involved in the developing, implementing, and maintaining of IT systems and services.Option 2: A Bachelor’s degree7 years of progressive (continuing to grow professionally) professional IT Experience.Of the 7 years listed above 5 years of experience managing staff including: Selecting, training, evaluating, motivating, coaching, and disciplining employees.Planning, organizing and delegating work.Ensuring work is performed within resource constraints and technical specifications.3 years of progressive experience in the software development field as an IT business analyst. Preferred Skills and Experience: Bachelor’s degree in Computer Science or closely related fields such as Management Information Systems, Information Technology, or Informatics.Professional certification in business analysis ITIL Foundation CertificationExperience working with Agile, or other iterative development methodology development methodologies. Our ideal candidate will also demonstrate the following interpersonal skills and competencies: Cultural humility by embracing diverse perspectives and honoring various cultures. Commitment to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging. Using an outward mindset to fuel impactful contributions and blending your personal expertise with collaborative achievements. Problem-solving and crafting effective solutions while communicating clearly across different mediums. Dedication to customer service and navigating diverse interactions to build strong organizational relationships. Your technical competence should shine, making you an invaluable asset to our team! Location and Flexibility This position is open to candidates from across the United States. We welcome talent from coast to coast to join our team and make a difference, no matter where you’re located. Benefits and LifestyleWe prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health. About Us CISPE – Empowering Health Through Innovation!Innovation is the beating heart of everything we do! We're not just solving compelling problems; we're building a community that thrives on shared successes and embraces the lessons from failures. As a vital part of the Office Innovation and Technology (OIT), The Center for Innovative Solutions and Program Excellence (CISPE) plays a pivotal role in supporting DOH initiatives and projects. With core principles centered around building strong partnerships, fostering curiosity, assuming good intent, demonstrating resourcefulness, and taking informed risks, we're on a mission to drive progress and innovation in the health sector. OIT - One Incredible Team!In the Executive Office of Innovation and Technology (OIT), we’re on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington. We are the Washington State Department of Health (DOH)At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health. Application Directions: To apply, please click "Apply" to complete the application, including attaching your Resume, Cover Letter, and References (at least 3 professional references including a supervisor, a peer, and someone you’ve supervised or led (if applicable)). Do not submit private information including social security numbers, year of birth, etc. The hiring manager WILL NOT review additional supplemental attachments. DO NOT attach or submit the following: Please REMOVE personal photos before attaching resume and/or cover letter.TranscriptsCertifications or DiplomasProjects or PortfoliosLetters of Recommendation Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year. Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at shawnelle.goalder@doh.wa.gov. For general DOH recruitment questions, email the Talent Acquisition Team at employment@doh.wa.gov. Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874. Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues. Conditions of Employment: I am prepared, with or without accommodations, to do the following: Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved supervisor).Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.Perform my job duties either remotely from home or in-person at the designated DOH site location.Travel periodically within the state of Washington.Possess the legal ability to operate a state or privately-owned vehicle or arrange alternative transportation for official state business.Engage in emergency response exercises and high-priority assignments as assigned during emergency events. SUBSCRIBE to DOH Job Alerts
SUPPLEMENTAL INFORMATION
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.