JOB
Mail Processing-DriverCoyote Ridge Corrections CenterThe Department of Corrections is seeking a highly motivated and qualified individual to fill a permanent position for a Mail Processing-Driver at Coyote Ridge Corrections Center. COYOTE RIDGE CORRECTIONS CENTER (CRCC) is located on a 60-acre site about 40 miles north of the Tri-Cities. CRCC is comprised of two-complexes. The Medium Security Complex (MSC) is a 2,048 bed facility that houses Incarcerated Individuals (I/I) with Medium and MI3 Custody. MSC consists of 4 Hybrid units and 4 Medium units. The Minimum Security Unit (MSU) is a 480 bed facility that houses assisted living and MI2 Custody I/I. MSU consists of 2 units. This is a work/program orientated facility that offers many educational, vocational, and self-help programs and Class II and Class III Correctional Industries work programs. Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all Incarcerated Individuals can learn to make choices that contribute to a safer society.*NOTE: This job posting may be used to fill future vacancies.
EXAMPLE OF DUTIES
Under the direct supervision of the Mailroom Sergeant, the duties include, but are not limited to: Screen 100% of all incoming and outgoing first-class mail, Incoming and outgoing electronic messages, bulk mail, periodicals, and packages - Visually scan all incoming and outgoing items for contraband and other threats to facility security.Identify offender legal mail and contact the sending legal entity to verify the legal mail is legitimate. Once, verified log the legal in the tracker and place the Incarcerated individuals on the legal mail callout.Log, open and inspect offender mail and packages to ensure conformity to all applicable policies and guidelines: remove money orders for separate processing.Identify, catalog and report contraband initiate rejection notice, and Disciplinary process as required.Reject restricted items in accordance with DOC policy 450.100.and provide a rejection notice to the incarcerated individual and the sender. Complete Incarcerated individuals appeals request on the facility and Headquarters level.Maintain electronic and physical mailroom records including mail rejections, publications rejections, incoming offender property receipts, incoming incarcerated individual funds, allowed offender to offender correspondence offender no contact orders and offender letter translations.Maintain electronic and physical mailroom records including mail rejections, publications rejections, incoming offender property receipts, incoming incarcerated individual funds, allowed offender to offender correspondence offender no contact orders and offender letter translations.Sort and process all Institutional and Incarcerated individual mail and out of the institution in accordance with United States Postal Service regulations and DOC policies and procedures - Sort and separate incoming Incarcerated individual and staff mail ensuring mail is sent to the correct housing unit or the staff members assigned work location.Verify the Incarcerated individual is still housed at CRCC and if not forward the mail to the individual’s current facility or primary address listed in OMNI.Record all incoming money orders in the tracking system and forward receipt to the offender and route money orders to the CRCC Business office.Remove enclosure such as Social Security cards, marriage/birth/death certificates, and visitor questionnaire and forward for processing/retention.Enter incoming Incarcerated individual packages the electronic tracking system.Register incoming books into database generating receipt to be sent with the book and placing the electronic label that displays the Incarcerated individual name and DOC on the inside cover for each publication.Place approved items in the assigned slot, bin and/or bags for deliver to Incarcerated individual housing units and staff work locations.File and retain mail for Incarcerated individual that have temporarily left the facility.Forward mail for 90 days for those individuals that are housed in another facility or have left DOC custody by verify in OMNI.Receive sort and document outgoing offender mail and packages prepare for delivery to or pick up by the United States Postal Service or other shipping services.Log and store offender items when there are insufficient funds to ship or that have returned to the facility as undeliverable. When, an item is returned the Incarcerated individual will be notified by using the KIOSK messaging system and or there assigned case manager.Deliver and collect mail and packages including bulk, insured, registered, certified, legal and regular mail - Accurately identify incoming staff and offender mail and packages, and deliver to the intended office, building or unit.Conduct secure deliveries of sensitive items/evidence to outside departments.Collect outgoing mail and packages from units, offices, buildings for mailroom processing.Use hand trucks, dollies, and mail carts to transport materials.May operate motorized vehicles to deliver and collect, may drive to the local post office to pick up and deliver offender and staff packages.Provide information, answers inquiries, and resolve routine problems - Provide customer service to DOC stake holders, outside agencies, and the public. Respond to inquiries and resolve complaints from the Incarcerated Individuals and their family members,respond to offender kites and Kiosk communications. Respond to offender replies to mail rejection notices and take appropriate action in accordance with applicable polices and laws. Respond to staff inquiries and requests for information regarding mail services and process. Initiate Disciplinary process when serious contraband is found. Answer calls and forward messages as appropriate. Assist with Public Disclosure requests by obtaining information from the incarcerated individuals Central File, OMNI, Counselor, and other Institutional sources. Assist with responding to grievances as delegated.Operate, adjust, and maintain electronic equipment for the screening, mailing, and shipping of packages - Weigh and apply postage to outgoing mail and packages using electronic label making and postage stamp machines. X-ray and log incoming and outgoing mail and packages. Apply correct charges to outgoing mail and packages. Apply correct charges to outgoing mail and packages for offenders and staff using electronic mail mater shipping systems. Make recommendations for adjustments repair and purchase of equipment. May inspect, clean, analyze, troubleshoot, and perform minor repairs on mailing equipment and machines.
SUPPLEMENTAL INFORMATION
Supplemental InformationVision: Working together for safer communities.Mission: Improving public safety by positively changing lives.Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. The DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment. Important Notes or Additional InformationThe mission of DOC is to improve public safety. For additional information about the agency, please visit doc.wa.gov.A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days of the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.If this position is included in a Union Shop, employees will be required to become members within thirty (30) days of employment.Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds. DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documentsDOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.Telework DetailsThis position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: Remote/telework/flexible schedules (depending on position)Up to 25 paid vacations days a year8 hours of paid sick leave per month12 paid holidays a yearGenerous retirement planFlex Spending AccountsDependent Care AssistanceDeferred Compensation and so much more!For questions about this recruitment, or to request reasonable accommodation in the application process, please email DOCDLCRCCHRLocal@doc1.wa.gov or call us at 509-543-5800. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.