JOB
Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community."Job Title: QA/CQI Analyst (MA5)Location: Olympia, WA (This position is stationed in Olympia, WA, and is primarily remote; however, the incumbent must reside in WA state and have the ability to travel to offices and regions throughout the state to attend in-person meetings, training, and conferences. )Closes: 9/04/24Salary: $6,227 - $8,377 We are looking for a dynamic and high-performing person to join the Child Welfare Programs and Practice team as a QA/CQI Analyst (MA5). If you enjoy Quality Assurance (QA) and Continuous Quality Improvement (CQI) and have a knack for inspiring and motivating epic change, apply today to become the next great fit on our Child Welfare Programs and Practice team! Click here to learn more about DCYF. The Opportunity: This position is a member of the Child Welfare Programs and Practice QA/CQI team convened as part of the DCYF quality assurance process to improve the quality and consistency of social work practice in every area of the state and promote accountability and improved outcomes for children and families served by DCYF. The QA/CQI Analyst position plays a critical lead role in the successful implementation of the Implementation Plan, including required system improvements, robust data collection, and ongoing monitoring and reporting. This position develops and implements a quality assurance process to support the implementation of required system improvements and exit criteria and completes ongoing QA targeted reviews. The position implements strategies to address racial equity within the programs, participates in reviews regarding team decision-making, analyzes data, and presents key findings to improve outcomes for children and families.Some of what you will get to do: Develops and plans quality assurance system design and protocols for quality assurance reviews that measure and evaluate adherence to the Team Decision Making (TDM) Model.Develops a case review system to meet the needs and objectives of the TDM program. Develops, implements, and completes system improvement and program reviews consistent with the Child Welfare standards.Evaluates, plans, develops, and coordinates updates to processes.Presents at statewide internal and external workgroups related to TDM activities. Collaborates with program managers, trainers, regional leads, supervisors, and child welfare staff to provide feedback.Analyzes the results of reviews and collected data.Identifies patterns, trends, and themes in practice, program, or other systemic issues that may inform improved outcomes.Writes and distributes clear effective reports based on data and analysis.Provides leadership and oversight for QA and data monitoring activities.What we are looking for (Required Qualifications): Nine (9) years of progressively responsible experience, administering, developing, supervising, and delivering family and child-related social services, or executing Quality Assurance and Continuous Quality Improvement.ORA Bachelor’s degree in social work, psychology, social science, business administration, public administration, public health, health administration, or a related field AND (5) five years of progressively responsible experience in planning, administering, developing, supervising, executing Quality Assurance and Continuous Quality Improvement, or delivering family and child-related social services.ORA Master’s degree in social work, psychology, social science, health care, or a related field AND (3) three years of progressively responsible experience, administering, developing, supervising, executing Quality Assurance and Continuous Quality Improvement, or delivering family and child-related social services. In addition to the above, demonstrated experience in two or more of the following areas is required: Conducting research Analyzing policies, laws, rules, or regulations Conducting child welfare business analysis and developing requirements Leading child welfare business projects Child welfare policy development Supervising child welfare casework Proving program oversight of a child welfare programPreferred/Desired Qualifications: Previous experience reviewing cases for quality assurance purposes. Demonstrated strong writing and oral communication skills.Exhibit a relentless commitment to anti-racism and addressing diversity, disproportionality, and inequity in child and family serving systems.Experience with state and federal statutes and WACs related to child protection, confidentiality, and child welfare. Experience with DCYF child welfare programs and policies. Demonstrated understanding of the importance of cross-system coordination and communication. Experience with Quality Assurance and Continuous Quality Improvement principles and methodologies. Experience with program evaluation, research methods, data interpretation, monitoring and tracking systems, and procedure analysis. Previous experience demonstrating critical thinking and sound independent judgment in complex organizational environments. Demonstrated understanding of confirmatory bias or selective thinking in decision-making and knowledge of best practice that challenges bias. Demonstrated knowledge of other community agency programs that impact service delivery to children and families.How do I apply? Complete your applicant profile and attach the following: Cover letterResumeSupplemental Information: The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway. The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.This recruitment may be used to fill multiple vacancies. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/ Incumbents must hold a valid driver’s license when operating a state or privately owned vehicle on official state business.The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF Recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388. 2024-09495