Applications are invited for consideration for appointment to the following position:

Department: IT / Computer Services

Budget Title: Lead Programmer Analyst

Local Title: Desktop Support Technician

Posting Date: March 20, 2023

Classification: SL-3

Duties: The State University of New York at New Paltz (SUNY New Paltz) and Information Technology Services (ITS) invites applications for the position of Desktop Support Technician. This is a full-time, on-site position as a member of the Desktop Support team to support approximately 1000 employees and 1500 devices. Expectations include providing technology-related support for hardware and software in administrative offices, faculty offices, conference rooms and campus digital signage. We are looking for a highly motivated individual with a learning mindset to work in a team-oriented environment. We are dedicated to supporting learning opportunities to enhance initiatives related to software deployment and automation.

The successful candidate must demonstrate an ability to work in a team-oriented and collaborative environment, have strong written communication skills and deliver excellent customer service. The Desktop Support Technician is expected to conduct research into software-related issues and products, demonstrate analytical and problem-solving abilities with a keen attention to detail.

Contact Information: Individuals with disabilities who need assistance with the application process should call (845) 257-3675.

Electronic submission required. Candidates will be required to submit a cover letter, CV, and contact information for three professional references. Please apply by visiting https://jobs.newpaltz.edu/postings/1949

Deadline: Applications will be accepted until the position is filled

Other important information about this vacancy: This position offers full New York State benefits which are among the most comprehensive in the country. The State University of New York at New Paltz is a highly selective, public college that is recognized regionally for the strength of its academic programs. It is located in the beautiful Hudson River Valley with easy access to New York City and other nearby recreational and cultural amenities.

SUNY New Paltz recognizes the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work here is to accept an invitation to participate in the growth and development of all campus members—students, faculty and staff. The College’s commitment to inclusive excellence is an important part of our mission of public education and our culture. New Paltz continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.

The State University of New York at New Paltz is an AA/EOE/ADA employer.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the University Police Web site for the complete Annual Security Report (Clery Report) at https://www.newpaltz.edu/firesafety/safetyreport.html.