This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:
This title includes a traineeship opportunity and applicants will be appointed to the appropriate level** based on their experience, certification, and education.
Required experience: Administrative support experience, including use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
**Administrative Assistant level requirements:
•Administrative Assistant Trainee 1 (equated to SG-08): Six months of required experience.
•Administrative Assistant Trainee 2 (equated to SG-10): One year of required experience.
•Administrative Assistant 1, SG-11: Two years of required experience OR International Association of Administrative Professionals (IAAP) Certified Administrative Professional in progress (CAP (ip)) certification OR associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology.
OR
Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 6 or above and eligible for transfer under Section 70.1 of the Civil Service Law.
Applicants must demonstrate adequate keyboarding skills by prior service in a keyboarding title OR successful completion of a keyboarding performance test prior to end of their probationary period.
Duties Description •Provide a high level of customer service in-person, on the telephone, and via email while answering inquiries and requests.
•Process Security ID badge requests in the electronic system including new badges, access changes, and deactivations.
•Process sensitive applications, requests, and inquiries under the direction of program management or Executives.
•Uses multiple databases to retrieve and process security ID requests.
•Assist with and provide oversight on the billing of other agencies for Security ID cards.
•Assist with the administration of the water quality testing program.
•Reconcile per diem timecard records with the contract billing.
•Prepare, disseminate, and track safety shoe vouchers for the agency.
•Research requests outside regular parameters, provides information to management, and performs actions as directed by management.
•Maintain, update, and correct records and files.
•Perform routine processing activities, including checking forms for completeness and accuracy.
•Resolve day-to-day operational problems.
•Sort and deliver mail.
•Perform other duties as assigned.
Additional Comments *There is no examination required for appointment to a NY HELPS position. Candidates hired before May 2024 will be appointed on a temporary basis. In June 2024, satisfactory employees will receive permanent, non-competitive appointments and will begin a probationary period.
At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.
For a full version of OGS's EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources/KE
Telephone 518-473-5282
Fax 518-486-1631
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM

31st Floor, Corning Tower, Empire State Plaza
City Albany
State NY
Zip Code 12242
Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.