NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Preferred Qualifications:
•The ability to compile reports, charts, or graphs that describe and interpret findings of analysis;
•Draft action plans based on analysis;
•Implement methods of data analysis, and draw conclusions from the analyzed data
•The ability to express ideas clearly and concisely in verbal and written communications and,
•The ability to provide leadership and to maintain professional relationships with law enforcement agencies at the federal, state, and local levels as well as the courts.
COMPETITIVE MINIMUM QUALIFICATIONS:
Permanent service in this title or one year of permanent competitive or 55b/c service in a title SG-11 or higher and otherwise eligible for transfer under Civil Service Law.
A list of titles eligible for 70.1 transfer may be found here: https://www.cs.ny.gov/businesssuite/title-transfer-matrix.cfm
Duties Description The Program Aide will provide technical support to higher level professional staff within the Data Quality Management unit, which includes:
•Conducting research, analysis, and problem solving with respect to the initiatives overseen by the Office of Criminal Justice Records, which will require the incumbent to have an understanding of criminal history record information;
•Monitor and evaluate criminal history record information for deficiencies and assist in correcting problems. Monitor and prioritize criminal history exceptions using the Exception Tracking System (ETS). Determine the most suitable correction to improve the criminal history record based on knowledge of the criminal justice process, criminal and juvenile procedural law and court decisions;
•Maintain and support the business operations of the New York State Wanted System including answering Law Enforcement questions, document as is processes and develop recommendations for system enhancements;
•Collect and analyze ETS statistics to determine category, volume and trends of exceptions. Evaluate data being collected to determine reliability and usability as well as provide recommendations for the type of information needed for improved analysis;
•Utilize ETS to assess the scope and magnitude of the errors being submitted to DCJS and work with supervisors to develop action plans to proactively address these problems;
•Effectively communicate with police departments, district attorneys, courts, the FBI and NICS Examiners to ensure the criminal history record is updated accurately;
•Prepare and analyze the relationships and trends in data reported by ETS to help advise supervisors of possible system defects and data quality improvements; and,
•Document as is processes and, based on analysis of statistic and trends gathered from ETS, develop recommendations for more efficient, to be processes. Assist in the development of performance metrics for process monitoring.
Additional Comments An employee telecommuting program is available.
Candidates from diverse backgrounds are encouraged to apply. DCJS is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.
REASONABLE ACCOMMODATION: The NYS Division of Criminal Justice Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Diversity, Equity, and Inclusion Unit at DEI@dcjs.ny.gov or (518) 485-1704.
Some positions may require additional credentials or a background check to verify your identity.
Name Justine Fritts
Telephone (518) 485-7696
Fax (518) 457-4000
Email Address DCJSJobs@dcjs.ny.gov
Address
Street 80 South Swan Street

Alfred E. Smith Building
City Albany
State NY
Zip Code 12210
Notes on Applying Please send a cover letter and resume to the email address above. Please reference posting # 160948 on your cover letter.
DCJS was named to the Times Union's list of 2017 through 2024 Top Workplaces as voted on by our employees.