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As a Partner Support Specialist I, your role is to provide white-glove service to our customers through their journey with Stax. You will support our customers by using your knowledge of Stax’s products and services along with your understanding of their business to provide the highest level of care. We care immensely for our customers and embrace the responsibility we have to them. If you’d like to join us on this journey, then keep reading.
What You’ll Do
As a Partner Support Specialist I, your role is to become a payments expert and assist our customers with their support inquiries ranging from hardware issues to account inquiries. You are the merchant and partner facing problem solver and you help ensure any issues are resolved quickly and the customer feels supported with a target of same-day resolution.
Key Responsibilities & Objectives
Full Time
Business Services
$73k-98k (estimate)
07/18/2024
09/26/2024
stax.com
CHICAGO, IL
25 - 50
1994
MARK BREMER
$10M - $50M
Business Services
Stax Inc. is a global management consulting firm serving corporate and private equity clients across a broad range of industries. The firm partners with clients to provide data-driven, actionable insights designed to drive growth, enhance profits, increase value, and make better investment decisions. Our staff has unmatched opportunities for personal growth. We expect everyone to contribute and have the opportunities to participate in developing great work for our clients, and in the growth of the firm. Our combination of smaller size and prestigious clients gives team members opportunities to... work directly with clients far sooner than larger firms. Along the way, theyre working side by side withand learning fromsome of the smartest people in the business. Our clients tell us they like how we listen, get to the heart of the matter quickly, develop clear, fact-based answers, and leave them with practical next steps. And that we do all this without getting in the way of them running their business. They frequently note how differentiated this all is in the world of strategic consulting, urging, Dont lose that. They can rest assured: We wont. Whether its solving critical business issues or building careers, Stax brings you things that other firms just cant match. Founded in 1994, Stax has offices in Boston, Chicago, New York, and Colombo, Sri Lanka.
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The job skills required for Partner Support Specialist I include Customer Service, Microsoft Office, Products and Services, Communication Skills, Time Management, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Partner Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Partner Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Partner Support Specialist I positions, which can be used as a reference in future career path planning. As a Partner Support Specialist I, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Partner Support Specialist I. You can explore the career advancement for a Partner Support Specialist I below and select your interested title to get hiring information.