Description
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!
Responsibilities
•Consult with the general manager to ensure that all guest service standards are met daily
•Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
•Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
•Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
•Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Qualifications
•You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
•This role requires a strong emphasis on putting the guest first and providing exceptional customer service
•Must have at least 3 or more years of experience in the hospitality field
•You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
•Have superb communication skills, organizational skills, and problem-solving skills