Oil and Gas company local to the Baton Rouge area is looking for a motivated, experienced customer service representative / warehouseman.

Essential Duties

• Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Ascertains and verifies credit rating of customer and applies to quotation or order.
• Enters customer counter / customer service orders received and distributes copies to assigned departments and / or files as required.
• Computes price, discount, and shipping charges as required.
• Initiates purchase requisitions.
• Informs purchasing of the need to satisfy orders that are on back order and / or that require special attention.
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Recommends type of packing or labeling needed on order.
• Resolves customer complaints within limits of authority.
• Enters ordered parts on sales orders and prints pick tickets for such parts.
• Pulls parts from the shelves using created pick tickets as per sales orders, where applicable
• May perform warehouse duties, where applicable
• Required to be on call for afterhours parts and service
• Other duties as assigned

Job Requirements

• Sales knowledge
• Knowledge of Microsoft Office and Oracle
• Excellent interpersonal and communication skills
• Requires a high school diploma or equivalent and 0 3 years of experience in the field or related field

Last updated : 2024-09-05