About Us:

Welcome to Steadman Family Dentistry! We pride ourselves on providing exceptional dental care in a friendly and welcoming environment. Our dedicated team of professionals is committed to ensuring our patients have the best experience from the moment they walk through our doors. We are currently seeking a highly organized and compassionate Patient Coordinator to join our growing practice in Richmond, VA.

Job Description: As a Patient Coordinator, you will be the face of our practice, responsible for managing patient interactions, scheduling appointments, handling inquiries, and ensuring a smooth flow of operations. Your role is critical in delivering outstanding customer service and maintaining the efficiency of our office.

Key Responsibilities:

• Greet and welcome patients in a warm and friendly manner.
• Manage patient appointments, including scheduling, rescheduling, and cancellations.
• Answer phone calls, emails, and patient inquiries promptly and professionally.
• Collect and update patient information and insurance details.
• Coordinate patient check-in and check-out processes.
• Handle billing and payment processes accurately.
• Maintain patient records in compliance with HIPAA regulations.
• Assist with administrative tasks as needed to support office operations.
• Communicate effectively with the dental team to ensure seamless patient care.

Ideal Candidate:

• Friendly, personable, and well spoken
• Motivated team player/ flexible/ laid back
• Excellent communicator with patients and team
• General dental knowledge and ability to discuss treatment options/plans
• Organized, ability to multi task, time management
• Professional appearance and customer service oriented
• Passionate about helping our patients maintain their happiest healthiest smiles!

Schedule:

Mon - Thursday | 7:30 am - 5:00 pm

1 Friday per month 8:00 am - 2:00 pm

What We Offer:

• Highly competitive hourly pay (flexible based on experience)
• Medical insurance
• Dental Care
• PTO/vacation time
• Paid Holidays
• 401 K plan
• Supportive team environment that fosters growth and collaboration

If you're looking for a rewarding career and new dental home, you've come to the right place! We look forward to meeting you! Please submit resume and feel free to reach out directly to Eric at (786) 753-8968 to inquire about the position.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Experience:

• Dental office: 1 year (Required)

Ability to Commute:

• Richmond, VA 23235 (Required)

Ability to Relocate:

• Richmond, VA 23235: Relocate before starting work (Required)

Work Location: In person