1 Technical Services Representative- SDIMS Job in Columbus, MS
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Technical Services Representative- SDIMS
$60k-73k (estimate)
Full Time | Durable Manufacturing
3 Days Ago
Steel Dynamics is Hiring a Technical Services Representative- SDIMS Near Columbus, MS
Brief Description Technical Services Representative for Columbus Flat Roll Division.
Job Duties/Responsibilities
Job Duties/Responsibilities
- Serve as customer’s day-to-day contact for product functionality and quality performance.
- Regularly visit assigned steel customers (in pipe & tube, appliance, construction, HVAC, heavy machinery, transportation, agricultural, etc.) for monitoring quality performance, benchmarking competition, and providing verbal and written feedback reports to Operations and Commercial
- Review steel customer inquiries and participate in RFQs from a technical perspective. Help determine property parameters and steel grade
- Overall responsibility for review of customer complaints, claims, and corrective actions
- Assist Operations in troubleshooting and correcting quality issues
- Provide technical support to customer’s manufacturing facilities
- Participate in product development, qualification, and plant trials
- Coordinate and participate in customer visits, tours, audits and certification procedures for the Mill
- Develop a strong rapport with customer’s Manufacturing, Quality and Engineering personnel
- Evaluate corrosion, forming, welding and painting test results as appropriate
- Work effectively with Operations, Sales, and Product Development to ensure Customer Satisfaction
- Understand current and future functional requirements for products as used by the customer
- Participate in customer’s initiatives for steel as appropriate
- B.S. degree in engineering, technology, science, business
- Proven leadership, verbal & written communications, and presentation skills
- Strong analytical, organizing and problem solving skills
- 2 year steel plant experience in operations, technical service, outside sales, or product development OR 5-year experience in QA, Engineering, or manufacturing at sheet steel customer
- Must be able to work collaboratively and constructively with Customers, Operations, and Commercial
- Strong work ethic. Self-starter. Positive outlook. Team Player
- Must be able to travel to customer locations at short notice
- BS. in Metallurgy, Materials Science, or Mechanical Engineering
- Demonstrated knowledge of steelmaking processes, steel specs, applications, and MES L3
- Both steel production and steel user experience in manufacturing, QA, or Engineering
- Knowledge of ISO and other applicable standards, such as API, ABS
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$60k-73k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/31/2024
WEBSITE
steeldynamics.com
HEADQUARTERS
MEMPHIS, TN
SIZE
7,500 - 15,000
FOUNDED
1993
TYPE
Public
CEO
FRANK COSLEY
REVENUE
$5B - $10B
INDUSTRY
Durable Manufacturing
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About Steel Dynamics
Steel Dynamics is a producer of liquid pig iron, joist, decking and flat rolled steel products for construction projects.
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