Recent Searches

You haven't searched anything yet.

8 Desktop Support Technician Jobs in Wilmington, DE

SET JOB ALERT
Details...
Pomeroy Technologies
Wilmington, DE | Full Time
$51k-63k (estimate)
6 Days Ago
Insight Global
Insight Global
Wilmington, DE | Full Time
$58k-72k (estimate)
7 Days Ago
Stefanini North America and APAC
Wilmington, DE | Full Time
$83k-104k (estimate)
3 Days Ago
Stefanini North America and APAC
Wilmington, DE | Full Time
$83k-104k (estimate)
2 Months Ago
Akkodis
Wilmington, DE | Contractor
$52k-64k (estimate)
4 Months Ago
Pomeroy
Wilmington, DE | Full Time
$54k-68k (estimate)
2 Months Ago
HCLTech
Wilmington, DE | Full Time
$52k-64k (estimate)
1 Month Ago
NemoursCareerSite
Wilmington, DE | Full Time
$51k-64k (estimate)
2 Months Ago
Desktop Support Technician
Apply
$83k-104k (estimate)
Full Time 3 Days Ago
Save

Stefanini North America and APAC is Hiring a Desktop Support Technician Near Wilmington, DE

  • Provide swift and professional deskside IT support
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
  • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
  • Collaborate with other support groups across global locations to help troubleshoot client issues
  • Utilize tools for building, monitoring and troubleshooting client devices
  • Participate in Disaster recovery testing exercises
  • Upholding procedures for logging, reporting, and statistically monitoring desktop operations
  • Write technical support and client documentation in form of Knowledgebase articles
  • Meet or exceed expected customer service levels
  • Other duties as assigned by the Level 2 Support Manager
  • Windows / MAC Support
  • Resolve Hardware / Software issues
  • Experience with VPN, Soft Phones, Remote Desktop, VDI
  • Asset Tracking / Inventory Management
  • Strong Communications Skills

Job Summary

JOB TYPE

Full Time

SALARY

$83k-104k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/19/2024

Show more

Stefanini North America and APAC
Full Time
$84k-101k (estimate)
Just Posted
Stefanini North America and APAC
Full Time
$51k-63k (estimate)
Just Posted
Stefanini North America and APAC
Contractor
$91k-116k (estimate)
2 Days Ago

The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

Stefanini North America and APAC
Full Time
$83k-104k (estimate)
2 Months Ago
Pomeroy
Full Time
$54k-68k (estimate)
2 Months Ago
Pomeroy Technologies
Full Time
$54k-68k (estimate)
3 Months Ago

If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

02/23/2022: Florence, AL

Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

03/02/2022: Rochester, NY

Perform upgrades and configuration of desktop and related peripherals.

02/19/2022: Durham, NC

Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

02/06/2022: Ventura, CA

The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

01/23/2022: Vallejo, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more