5 Technical Writer-Dallas, Texas-Hybrid Jobs in Dallas, TX
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Technical Writer-Dallas, Texas-Hybrid
$65k-81k (estimate)
Full Time
2 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Stellent IT LLC is Hiring a Technical Writer-Dallas, Texas-Hybrid Near Dallas, TX
Technical WriterDallas, Texas-HybridPhone Skype6 MonthJob DescriptionKey Roles & Responsibilities
Gulshan Srivas IT TECHNICAL RECRUITER Email: gulshan@stellentit.com
- Engage subject matter experts to gather information and understand technical concepts
- Collaborate with key stakeholders and team members to drive the process of accurately documenting processes, procedures, and communications
- Analyze content across web-based collaborative platforms (e.g., SharePoint, Confluence) to determine relevance and accuracy
- Conduct reviews and revisions of existing documentation to ensure accuracy and relevance
- Write and edit technical documentation, user guides, job aids, and other support materials for both technical and non-technical audiences
- Develop engaging instructional materials, such as training modules and e-learning courses
- Format documentation and training into standardized templates and adhere to style guide
- Ensure all documentation and instructional materials comply with company best practices
- Conduct QA (Quality Assurance) review of all materials (Proofread, edit for grammar, spelling, and correct style usage
- Manage updates and revisions to materials as needed
- Provide administrative support for Technology's SharePoint and Confluence sites
- Comply with regulations, company policies, procedures, work rules, and management expectations
- Adhere to guidelines regarding sensitive customer information and proprietary company information
- High school diploma, GED or equivalent
- Minimum 2 years work experience in communications, training, instructional design, or related field
- Ability to follow directions and receive constructive feedback
- Advanced verbal and written communication skills
- Excellent grammar and attention to detail
- Strong working knowledge of Microsoft Word and PowerPoint/Canva
- Experience documenting process flows and standard operating procedures
- Digitally savvy, self-starter, dependable, and highly motivated with the ability to work independently or collaboratively in a fast-paced environment
- Ability to shift priorities and adjust focus as needed
- Excellent planning, organizational, time management, multi-tasking and prioritizing skills
- Experience coordinating and facilitating in-person & virtual meetings/trainings
- Bachelor's Degree (BA, BBA, or BS), or higher
- Proficiency with instructional design methodology (i.e., ADDIE)
- Proficiency with industry-standard tools and software for documentation and content development (i.e., Microsoft Office Suite, Adobe Illustrator)
- Comprehension of organizational change management best practices and concepts
- Microsoft SharePoint administrative experience
- Experience with e-learning authoring tools (e.g., Articulate Storyline, Camtasia)
- Experience providing training through digital adoption platforms (e.g., Whatfix)
- Familiarity with Atlassian collaboration software (i.e., Confluence, Jira Service Management)
- Familiarity with project methodologies (i.e., agile, Kanban)
- Analytical mindset and ability to process information using data and technology to develop innovative solutions
- Knowledge of technology and electric utility-based concepts including advanced metering, customer information systems, security and networks
Gulshan Srivas IT TECHNICAL RECRUITER Email: gulshan@stellentit.com
Job Summary
JOB TYPE
Full Time
SALARY
$65k-81k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
07/31/2024
WEBSITE
stellentit.com
SIZE
<25
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