Steneral Consulting is Hiring a Slack Administrator-locals Near Chicago, IL
Position: Slack Administrator Location: Downtown Chicago- Hybrid 2 days/week Duration: 12-month contract – We cannot use candidates on their visas here; candidates must be USC/GC Target start date: ASAP Education And Experience Requirements
Bachelor's degree in Computer Science, Information Technology, or related field.
Preferred background working in federal or government.
Minimum 3-5 years of experience in managing messaging and collaboration platforms, with a focus on Slack.
Proven experience in managing Slack workspaces and channels in a business setting of comparable size and complexity.
Demonstrable experience with APIs and integration with other systems such as Salesforce, Jira, GitHub, or equivalent systems.
Familiarity with enterprise IT, including networking, data security, and user access configurations.
Prior experience working in a technical support role dealing with a variety of stakeholders.
Experience with conducting training sessions and workshops related to the use of complex software platforms.
Responsibilities
Implement, manage, and troubleshoot our Slack workspaces and channels to ensure seamless, uninterrupted business continuity.
Manage Slack's administrative tasks, such as setting permissions and maintaining configurations.
Develop and curate Slack integrations and bots that enhance productivity, collaboration, and user experience.
Assist in creating and enforcing company policies related to the use and security of Slack.
Facilitate educational workshops on the usage of Slack, enabling users to maximize the platform's capabilities.
Collaborate with other IT staff to integrate other systems with Slack.
Assess and deploy the latest Slack updates, features, and customizations that align with organizational goals and workflows.
Regularly audit Slack usage to identify and rectify any inefficiencies.
Resolve technical issues related to Slack usage.
Provide user support and address complaints or concerns related to Slack.