Steneral Consulting is Hiring a Technical Writer OCM (organizational Change Management)-locals Near Dallas, TX
Job: Technical Writer OCM (organizational Change management) Location: 1616 Woodall Rodgers Fwy. Dallas, TX – hybrid onsite 3 days/week (LOCALS ONLY) Term: 6 mos. (high probability to extend) This position will primarily focus on creating, formatting, and updating documentation and training to maximize user adoption of technology systems and processes. With direction from Technology & Customer Project Management Office (PMO) leadership, the Technical Writer will support the implementation of Oncor’s OCM strategy and methodology for program, project, and other initiatives involving Oncor stakeholders. Key Roles & Responsibili
Engage subject matter experts to gather information and understand technical concepts
Collaborate with key stakeholders and team members to drive the process of accurately documenting processes, procedures, and communications
Analyze content across web-based collaborative platforms (e.g., SharePoint, Confluence) to determine relevance and accuracy
Conduct reviews and revisions of existing documentation to ensure accuracy and relevance
Write and edit technical documentation, user guides, job aids, and other support materials for both technical and non-technical audiences
Develop engaging instructional materials, such as training modules and e-learning courses
Format documentation and training into standardized templates and adhere to style guide
Ensure all documentation and instructional materials comply with company best practices
Conduct QA (Quality Assurance) review of all materials (Proofread, edit for grammar, spelling, and correct style usage
Manage updates and revisions to materials as needed
Provide administrative support for Technology’s SharePoint and Confluence sites
Comply with regulations, company policies, procedures, work rules, and management expectations
Adhere to guidelines regarding sensitive customer information and proprietary company information
Perform all essential functions and aspects of the job description including other duties as may be assigned
Adhere to hybrid work schedule, reporting to the office for a minimum of three days each week
Requirements
High school diploma, GED or equivalent
2 years work experience in communications, training, instructional design, Technical Writing
Must have experience writing Organizational Change Management documentation**
Ability to follow directions and receive constructive feedback
Advanced verbal and written communication skills
Excellent grammar and attention to detail
Strong working knowledge of Microsoft Word and PowerPoint/Canva
Experience documenting process flows and standard operating procedures
Digitally savvy, self-starter, dependable, and highly motivated with the ability to work independently or collaboratively in a fast-paced environment
Ability to shift priorities and adjust focus as needed
Excellent planning, organizational, time management, multi-tasking and prioritizing skills
Experience coordinating and facilitating in-person & virtual meetings/trainings