About us

STEP Academy is a K-12 charter school located in St. Paul, and Burnsville Minnesota that serves a student body primarily made up of first generation Somali/East African students. As a destination school, STEP Academy ensures all students are nurtured and empowered to use their personal attributes and acquired knowledge to have the choice to participate in early college entry through the Minnesota PSEO program. STEP Academy is dedicated to the growth and development of our entire learning community: students, staff, parents, and administrators.

Overview: STEP Academy Charter School is seeking a dynamic and organized Administrative Assistant/Front Desk personnel who is fluent in Somali and possesses a deep understanding of Somali culture. As the first point of contact for our school, the ideal candidate will play a crucial role in creating a welcoming environment for students, parents, staff, and visitors. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

• Front Desk Operations:
• Greet visitors, students, parents, and staff in a warm and professional manner.
• Answer phone calls and respond to emails promptly, directing inquiries to the appropriate staff members.
• Maintain a clean and organized front desk area.
• Administrative Support:
• Provide administrative support to various departments within the school, including the Coordinator's office, admissions, and student services.
• Assist in scheduling appointments, meetings, and school events.
• Prepare and distribute school correspondence and announcements.
• Maintain accurate records and databases.
• Language and Cultural Support:
• Serve as a bilingual liaison between Somali-speaking students, parents, and staff members.
• Translate documents, forms, and communication materials from English to Somali, and vice versa.
• Provide cultural insights and sensitivity to enhance communication and understanding within the school community.
• Student Support:
• Assist with student enrollment, registration, and record-keeping.
• Monitor student attendance and tardiness, following up with parents as needed.
• Support students with minor administrative needs and inquiries.

Qualifications:

• Fluency in Somali and English, with excellent verbal and written communication skills in both languages.
• Understanding of Somali culture and customs.
• Proven experience in administrative support or customer service roles.
• Proficiency in Microsoft Office Suite and general office equipment.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and approachable demeanor with a commitment to providing exceptional customer service.
• Sensitivity to cultural diversity and ability to work effectively with people from various backgrounds.

Education:

• High school diploma or equivalent required.
• Additional certifications or training in office administration or related fields is a plus.

How to Apply: Interested candidates should submit a resume and cover letter highlighting relevant experience and qualifications to . Please include Administrative Assistant/Front Desk in the subject line of your email.

STEP Academy Charter School is an equal opportunity employer and values diversity in the workplace. We encourage candidates from diverse backgrounds to apply.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• This position requires a solid grasp of written English. Are you able to compose and edit written communiques including website copy, newsletters, emails, and announcements at a professional level?
• Describe your working knowledge of spreadsheets. Are you able to use basic equations to figure averages and counts?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)

Language:

• Somali (Preferred)

Ability to Relocate:

• Burnsville, MN 55306: Relocate before starting work (Required)

Work Location: In person