The Assistant Director Student Experience-Residential is responsible for assisting the Associate Vice President Student Experience with the vision and management of residential living. This includes the development of a student residential community designed intentionally to meet students’ changing needs and interests, including the planning and presentation of innovative and compelling residence-hall programming to encourage and support residence hall allegiance and enhanced community.

The Assistant Director Student Experience-Residential will train, supervise, and evaluate undergraduate Residential Life staff and provide leadership for residence halls. Participate in campus committees and manage administrative and operational functions in regarding the residence halls. Provide services directly to students, such as personal and conduct meetings, and social/educational events/activities. Maintain a balance between administrative workload and student interactions. Participate in the overall planning and management of the residence hall system.

Reports to: Associate Vice President for Student Experience

Staff Support & Development

• Oversees the selection, training, supervision, evaluation, recognition/appreciation, and management of the college’s residence staff (graduate area coordinators, resident advisors and community directors)
• Provide leadership to staff in setting goals for the year; monitor work performance for accuracy and completeness in accordance with job expectations, ensure staff compliance with established Residential Life and campus policies and procedures.
• Create and implement training for all residential staff.
• Providing staff with the skills and confidence to excel in current and future positions.
• Plan, create and implement best practices regarding all residential processes.
• Rotating on-call duties.

Student Support & Development

• Working with residential staff, develop innovative student programming opportunities for student staff to implement in the residence halls; increase knowledge and impact of residence hall leadership teams throughout the academic year; perform proactive and educational student conduct meetings.
• Facilitate the growth and development of Residential Life staff through comprehensive leadership training programs and ongoing support initiatives.
• Work with the Campus Safety and Security Department, and other agencies on immediate response to incidents involving students, including mediation and/or crisis management.
• Recruits, selects, trains, supervises, establishes performance goals, and evaluates residence life staff. Establishes vision, values, goals, and a strategic plan for the team. Administers and provides appropriate oversight of day-to-day operations.
• Reviews policies and procedures related to residence hall living and trains staff to manage and enforce them.

Management:

• Manages housing software-eRezLife, assisting with housing selection.
• Manages roommates/housing changes and works collaboratively with facilities to ensure residential halls meet the student expectations.
• Coordinate and monitor pet program and fostering program, collecting documentation and process for pet programs.

Responsible for other duties as assigned.

• A master’s degree in student personnel administration, higher education, management, or related field preferred
• A minimum of five years of extensive, progressive and successful leadership with a diverse student population, or related equivalent
• Successful experience in staff supervision and team building

Skills:

• Strong interpersonal, written and verbal communication skills, ability to effectively work and interact respectfully within a diverse and inclusive environment, demonstrated leadership and supervisory abilities are required.

Abilities:

• Demonstrate an on-going commitment to diversity, inclusion, and social justice by addressing the needs and concerns of underrepresented students.
• Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College.

Working Conditions :

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Work is performed inside under normal office conditions and employee may be exposed to varying temperatures and dust.

Work requires:

• Reaching/handling up to 25 lbs.
• Climbing/balancing body weight.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made upon request regarding the work environment and physical demands to enable individuals with disabilities to perform the essential functions.

Founded in 1833, Stephens College is the second-oldest women's college in the United States, dedicated to providing innovative, experiential, and career-focused education across various disciplines. Located in Columbia, Missouri, Stephens College continues to be a leader in women's education, fostering a community where students are empowered to lead, innovate, and excel. The college also provides flexible, co-educational master’s degrees and certificates for working professionals, and is home to a co-educational Conservatory for the Performing Arts.

Ranked (over and over again) as one of the best college towns in America, Columbia, Missouri, is home to 36,000 college students and 118,000 residents. Columbia — conveniently located approximately 100 miles from both Kansas City and St. Louis — has it all: big-time college sports, film, music and arts festivals, a high-energy arts community, amazing recreation, and a great downtown with lots of places to eat, shop, snack and check out the latest bands. The Columbia community offers outstanding health care options, as well as excellent educational opportunities for every level of student (including our own Children’s School).

Be a part of this amazing community of innovative thinkers, doers and dreamers.

Stephens is an Equal Opportunity Employer and will recruit and employ qualified personnel without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or status as a veteran.