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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently?
Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience?
If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Technician.
The Equipment Service Technician is a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team.
In this role, our ES Techs perform effective on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units primarily in a hospital environment under a highly regulated, time-sensitive environment.
Working with cross-functional teams (Tech Support, Engineering, Service Contract Management), the ES Tech escalates issues appropriately and utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience.
In addition, the technician will provide Customers with information, pricing and options, utilizing clear, proactive communications during all service phases to optimize Customer operations and provide a One of A Kind experience.
Duties
Customer Focus & Retention 30%
Technical Professional, Compliance-Regulatory and Continuous Improvement 50%
Customer Growth 20%
Fulfill vendor credentialing in accounts as needed.
Learning new technologies and software applications as they become available to improve productivity.
Duties - cont'd
Education Degree
Required Experience
Preferred Experience
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.
STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.
We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request.
The program may be obtained at your location’s HR Office during normal business hours.
Last updated : 2024-06-08
Full Time
Medical Technology
$49k-66k (estimate)
06/09/2024
06/26/2024
FRANKLIN PARK, IL
7,500 - 15,000
2001
HARRY BALA
$1B - $3B
Medical Technology