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Customer Service Associate
$55k-67k (estimate)
Full Time | Part Time 4 Days Ago
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Sterling Gymnastics Academy is Hiring a Customer Service Associate Near Sterling, MI

We are seeking a Hospitality Associate to become a part of our team! You will accommodate patrons, as well as strive to create a warm welcoming environment for our families. We have 3 locations: Sterling Heights, Madison Heights and Clinton Township.

Responsibilities:

  • Greeting guest upon entry & exit.
  • Providing class information
  • Enrolling students.
  • Respond to guest needs, requests, and complaints
  • Responding to emails, calls and text from guest.
  • Collecting payments / Making Cold Calls
  • Opening & Closing Facility
  • Overseeing day to day operations runs smoothly
  • Cleaning responsibilities
  • Ensuring paperwork is completed properly & organized.

Qualifications:

  • Outgoing, warm and friendly personality
  • Multi tasking
  • Customer Service Oriented (enjoys working with people children specifically)
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Computer knowledge (Microsoft programs etc.) ​​​​​​

Incentives:

  • Free gymnastic classes for staff children (Rec & Preschool Classes)
  • Health Care Coverage (50%) for staff who works 30 hours or more.
  • Random Bonus Opportunities throughout the year
  • Nights and Weekend Shifts Available

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 10 – 35 per week

Benefits:

  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program

Shift:

  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • In-person

Application Question(s):

  • Are you willing and able to work shifts at any of our 3 locations. Sterling Heights, Madison Heights, or Clinton Township (beginning February of 2024)?
  • Are you available to work weekends? Please specify.
  • Are you available to work weekdays? Please specify the time you are available weekdays.
  • How many hours would you prefer to work weekly?
  • How many days a week would you prefer to work?

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$55k-67k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

10/22/2024

WEBSITE

sterlinggymnastics.com

HEADQUARTERS

Sterling Heights, MI

SIZE

<25

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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