You haven't searched anything yet.
Job Description
As a quality assurance analyst at HealthPartners Clinic Stillwater, you will develop and maintain the Shared Services Quality Assurance Program and validate and ensure quality assurance by measuring individual and departmental service levels through monitoring of Call Center staff each month. This includes monitoring to ensure that the staff are meeting all department guidelines. Provide timely and effective feedback to each person regarding their individual service levels based on monitoring results. Ensure quality of departmental documentation via report auditing and provide coaching when appropriate. Identify any individual or departmental quality trends and provide feedback to appropriate areas for action. Monitor and follow up on quality concerns regarding our Contracted Vendors, as necessary. Maintain our quality of resources via SharePoint.
Work Schedule:
Required Qualifications:
Preferred Qualifications:
Benefits:
At HealthPartners, we believe in providing our employees with exceptional benefits to help you thrive in your work. In addition to competitive wages, we offer a benefits package that includes health and dental insurance; 401k retirement program; competitive paid time off (PTO); short-term disability pay, long-term disability and life insurance options; flexible spending accounts (FSAs); education reimbursements; employee assistance programs (EAP), employee well-being program; free parking; employee recognition and rewards; and discounts for health and well-being programs and products.
About Us:
The Stillwater clinic is part of HealthPartners, the largest consumer-governed, non-profit health care organization in the nation with a mission to improve health and well-being in partnership with members, patients and the community. Located just 20 minutes east of the Twin Cities in the beautiful St. Croix Valley, the clinic is part of an award-winning healthcare system serving east central Minnesota and western Wisconsin with primary, specialty and urgent health care services. We have campuses in Stillwater, MN and Somerset, WI, where you'll find a comfortable small-town feel, within a short distance from the metro area.
As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Full Time
Hospital
$74k-91k (estimate)
06/12/2024
08/11/2024
stillwater-medical.org
PAWNEE, OK
50 - 100
1999
$5M - $10M
Hospital
The job skills required for Quality Assurance Analyst include Quality Assurance, Customer Service, Problem Solving, Initiative, Coaching, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Analyst positions, which can be used as a reference in future career path planning. As a Quality Assurance Analyst, it can be promoted into senior positions as a Quality Assurance Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Analyst. You can explore the career advancement for a Quality Assurance Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Quality Assurance Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Quality Assurance Analyst job description and responsibilities
A QA Analyst establishes a process to monitor all the activities and tasks to release high-quality service.
01/14/2022: Topeka, KS
A quality assurance analyst also assesses a business to determine problems that affect overall quality.
03/04/2022: Kansas City, KS
A quality assurance analyst evaluates products, systems, and software to ensure they are free of defects and meet the quality standards of the organization.
01/04/2022: Akron, OH
QA analysts use processes that ensure the quality of the product and service meets the requirements of the product creators, service providers, and customers.
12/27/2021: Clearwater, FL
Quality assurance analysts document the entire quality testing process.
01/09/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Quality Assurance Analyst jobs
Good quality assurance analysts ensure standards are maintained during production to provide top quality products for consumers, all the time, every time.
03/06/2022: San Antonio, TX
The roles and responsibilities of a Quality Assurance Analyst focus on total quality management.
03/09/2022: Lexington, KY
Most employers use applications to test products and services, and it is a plus if a quality assurance analyst is familiar with one or several of those applications.
01/22/2022: Lima, OH
A good QA analyst must be able to spot trends and tendencies within the data.
02/18/2022: Portland, ME
Those who aspire to become a quality assurance analyst should acquire enough experience and expertise in certain field.
02/22/2022: Laramie, WY
Step 3: View the best colleges and universities for Quality Assurance Analyst.