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What is Stimulus Broadband?
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband as an ISP Service Coordinator. An ISP Service Coordinator will work with direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
What will you be doing for Stimulus Broadband?
The ISP Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Perform service request intake from customers; assign and dispatch service technicians for remote or onsite service according to urgency. Strong customer relations are a must.
This is a remote position, but you must reside in one of the following states: Nevada, California, New Mexico, Missouri, or Oregon.
What would a day as an ISP Service Coordinator look like?
What does it take to work for Stimulus?
Credentials and Experience
Previous Customer Service or phone related skills; familiarity with Internet Service Providers support terminology concepts.
Benefits
Stimulus Technologies offers competitive pay and benefits that include paid time off, employer paid health insurance, 401k match, and optional dental, vision, and supplemental benefits. Stimulus offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Technologies primarily provides remote work opportunities to its employees. Currently, this opportunity is primarily a work remotely position. Stimulus provides the necessary PPE to keep its employees safe and healthy. As a government contractor, onsite employees of Stimulus Technologies will need to be vaccinated as required.
remote workFull Time
$40k-51k (estimate)
06/29/2024
07/12/2024
stimulustech.com
Henderson, NV
25 - 50