Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client's business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery.Our commitment to long-term support empowers our client's success, and we approach our work with integrity, tenacity and a culture of continuous improvement.
Our team is dedicated to helping customers get it right when it comes to software implementation and technology. We play as hard as we work, we embrace every opportunity to learn and share our success. What are you waiting for? Join us!
Stoneridge Software is looking for a highly motivated consultant to join our Dynamics 365 CE/CRM/Power Platform support team. We are looking for someone with good Dynamics 365 CE technical skills who has experience customizing the product, working with data, and innovating with all the technologies available within Microsoft Business Applications and Azure platforms.
The person filling this role is responsible for supporting the technical components of Dynamics 365 CE support projects. This will entail handling support cases that include supporting client business solutions using various CE/power platform customizations that includes plugins, custom activities, client code, user interface customizations. The role also includes helping with support cases that includes integrations with CE, power platform with F&O, BC and external systems and third-party ERP systems.
This role will be part of a dynamic, passionate Stoneridge support practice that thrives on cross-functional collaboration, platform passion, humility, growth, and our core values.
A Day in the Life

• Assist clients in gathering, defining, and documenting requirements more technical in nature related to their unique business needs.
• Break down functional specifications into technical designs, development tasks and estimates, execute to completion.
• Help identify client business processes in need of development work, and document proposed solutions.
• Support clients through support cases that has technical work using various methods including plugins, JavaScript, PowerApps solutions, Power Automate flows, custom HTML interfaces (web resources), and various reporting technologies like PowerBI and SSRS
• Good understanding and knowledge of integrations and migrations. Support fixing integrations and migrations using ETL tools like SSIS, Scribe, Azure, and power platform
• Experience troubleshooting Dynamics 365 CE errors and performance related issues, including collaboration with other teams that support products that integrate with CE
• Maintain strong knowledge of industry trends, advancements in technology, and Microsoft's product offerings and enhancements
• Foster and champion psychological safety and a positive team environment
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Preferred Qualifications

• 4 years of software development experience
• 2 years technical support, technical consulting experience, or information technology experience
• 2-3 Years in Microsoft Dynamics CE/CRM/Power Platform implementations and having hands on experience on technical work.
• Bachelor's degree in computer science or related field
• Knowledge in the Azure stack
• Experience in Power Platform
• MS Dynamics Certification
• Experience with C#, SQL, JavaScript, HTML,SSIS, SSRS, ASP.Net and knowledge in JavaScript UI frameworks such as React or Angular
• Experience working on supporting clients as part of support team
• Good technical aptitude
• Ability to communicate effectively in both spoken and written English
• Knowledge of Solution Development Kit
• Ability to work collaboratively for the best interests of the business and the team

Health and Wellness

• Medical Insurance (premiums for employees paid for by the company)
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits
• Paid parental leave
• Paid flexible time off
• Paid sick time (US) or floater days (Canada)
• Paid holidays
• Flexible work schedules
• Mobile/internet reimbursement
• Employee and family assistance program
• Learning and development allowance
• Employer charitable contribution
• Social wellness clubs
• Professional coaching
• Paid business mileage
• Home office and wellness allowance (US Only)
• HSA contribution (US Only)

Compensation

• Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance. Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.
• US (USD): $75,000 - $110,000
• Canada (CAD): C$75,000 -C$120,000

We live and breathe our core values:
Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work
They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.
Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members.
We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.