Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.
On Site : Columbia Mo
Duties and Responsibilities include the following. Other duties may be assigned.
1. Build, manage, and lead a high-performing sales team. *
2. Ensure daily contact center sales operations meet or exceed targets. *
3. Coach, mentor, and manage sales coaches to enhance their leadership skills and improve overall team sales performance. *
4. Develop and implement effective coaching practices and strategies to continually elevate the sales team's performance and results. *
5. Assess sales language and tactics regularly, adjusting based on performance data, and suggesting new tactics. *
6. Monitor representatives’ key sales indicators, prepare detailed performance reports, and take corrective actions as needed. *
7. Analyze trends and performance metrics to identify areas for improvement and report these findings to senior executives.
8. Stay updated on sales techniques and industry trends, recommending strategies for improvement.
9. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart’s sales efforts.
- Denotes essential job function
Basic Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree preferred, and at least 5 years of experience in sales management, or a related field, demonstrating a strong ability to analyze sales metrics and lead sales team effectively. Additional consideration given to experience in a call center environment.
1. Demonstrated success in developing and implementing sales strategies that have measurably improved business performance.
2. High proficiency with CRM systems and sales automation tools to effectively manage customer interactions and sales processes.
3. Excellent communication skills, capable of effectively negotiating and influencing both team members and external stakeholders.
4. Competency with data analysis tools and Microsoft Office to create reports, presentations, and sales forecasts.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Exerting up to ten pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
2. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
3. Prolonged periods sitting at a desk and working on a computer.
4. Visual acuity to perform activities like preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This job is performed in an office environment.