You haven't searched anything yet.
We are looking for a dedicated and purpose-driven Customer Onboarding Specialist to provide best-in-class customer experience while delivering Storewise products to new customers. A successful candidate excels at managing complex and technical processes while proactively communicating expectations with our customers.
DescriptionFounded in 2017, Storewise, a B2B retail SaaS provider, serves the important, trillion-dollar retail food industry. It’s a fight between your local neighborhood grocer (aka Independent retailers) and big box stores; a modern-day David vs Goliath.
The Independent retailer (“Independent”) is a family business spanning generations, collectively generating $255B in revenues per year. They’re staples in their communities and excel in delivering fresh, quality food and outstanding customer service at competitive prices.
Over the past few decades, technology-led retailers like Walmart, Amazon, and Dollar Stores have taken market share from Independents. However, Independents are resilient and are fighting back leveraging years of industry domain know-how and embracing technology.
This is where Storewise comes in.
There has not been a unified retail automation platform that covers the operation of a store like Storewise. Our 100% cloud-based platform delivers value by simplifying the way an Independent sets pricing across every item in their store, manages the myriad of vendors, identifies risk, improves training, and more. In many cases, the Storewise platform funds itself.
Beyond the software platform, we provide retailers with a seasoned blend of technologists, former grocery operators, data analysts, CPG professionals and support specialists ready to work together and strengthen the most important small business in the world.
This is an opportunity to get in early and join a growing company, led by Core Values, that delivers value to independent grocers and their local communities.
Role Responsibilities:
This role is focused on the successful delivery of Storewise products to our valued customers.
1. Product Delivery
2. Customer Onboarding
About You
Location: Overland Park, KS
Perks:
Our Values are Uncompromised:
● Love the Independents
● Embrace the struggle
● Win together
● Own it
● Less is more
● Win as a phalanx
● Success is merit-based
● Sprint to the explosion
● Maniacally fast and focused
We are mission-driven and looking for candidates who align with our Values and can embrace this dynamic industry that’s ready to grow by leveraging our grocery automation software.
Learn more: www.storewise.io
Full Time
$54k-65k (estimate)
06/02/2024
06/29/2024
storewise.tech
Sheridan, WY
The following is the career advancement route for Customer Onboarding Specialist positions, which can be used as a reference in future career path planning. As a Customer Onboarding Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Onboarding Specialist. You can explore the career advancement for a Customer Onboarding Specialist below and select your interested title to get hiring information.