Benefits / Perks

• Competitive compensation
• Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth
• Incentives and bonuses awarded for outstanding performance
• Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency
• Fantastic company culture!
• Opportunity to gain skills and experience to advance your career with Storm Guard

Company Overview

Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need.

That’s the Storm Guard Way. It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work.

Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers.

We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful.

If you’re looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, you’ve found the right place.

When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Summary

The Office Administrative Assistant plays an integral role in the back-office, organizational, and customer service support for the Storm Guard location.

The Office Administrator answers, routes, and addresses all incoming communication. Office Administrators are responsible for the day-to-day bookkeeping requirements, including invoicing, job costing, generating work orders, and satisfying accounts payable / receivable.

Common clerical duties in the role consist of ordering and maintaining office supplies, inputting new customer information into the CRM system, updating production calendars, and reporting and filing.

In addition to these administrative functions, the Office Administrator works closely with owners and management in a support capacity.

It’s important that the Office Administrator be detailed and highly organized, experienced with software-based accounting programs and web-based customer relationship management systems, can work independently and confidently, and has an infectious disposition towards customer service and office synchronicity.

Responsibilities

• Customer service
• Inbound and outbound calls
• Priority management
• Scheduling
• Conflict resolution
• Filing
• Support of ownership
• Diligent customer follow-up & follow-through
• Commitment to personal and team goals

Qualifications

• Demonstrated experience in an administrative, organizational, and / or support function
• Relationship building
• Proficiency with Quickbooks
• Web-based CRM usage
• Excellent verbal and written communication skills
• Detail oriented
• Team player

Last updated : 2024-06-06