HYBRID LEADERSHIP OPPORTUNITY IN A DYNAMIC, HIGH-GROWTH INDUSTRY!!

A Senior Property & Casualty/Commercial Senior Client Manager position is available with Storm Search. This is a Direct Hire job opportunity offering a competitive salary, bonus incentive, excellent benefits package – including unlimited PTO, and best of all – lots of growth potential! Hybrid work environment with 2 days in the office and 3 days work from home!!

This person can reside in the Cleveland, OH area, Cincinnati, OH area, or the Detroit, MI area.

LOCAL CANDIDATES ONLY!!

The Senior Client Manager - Property & Casualty/Commercial is responsible for providing external support to clients for an assigned book of business, giving internal direction to the client management support team, and collaborating with internal resources as needed.

Some of the Responsibilities of the Senior Client Manager - Property & Casualty/Commercial include:

• Serves as the key service client contact to identify, design, communicate and implement cost effective Property & Casualty solutions to cover risk appropriately; includes pre-qualifying, reviewing, identifying and procuring coverage needs.
• Collaborates with Sales / Business Development and Client Executive teams to support the achievement of defined new business, retention and growth goals.
• Maintains a book of business by practice based on complexity and the servicing of client needs
• Ensures that all client service needs are delivered in a timely and professional manner including contract reviews, exposure and coverage questions, proposals, binding communications, certificate template creation and approval, etc.
• Works closely and supports agency relationships with appropriate client contacts at all levels.
• Directs the onboarding of new clients by collaborating with the Sales / Business Development staff to obtain thorough and accurate information required for the established agency compliance standards.
• Serves the Practice Leader, Team Leader, Client Executives and Sales / Business Development staff in the development and implementation of new and existing accounts.
• Examine the operations of an insured and/or prospect thoroughly, identifying the potential internal and external exposures that could negatively impact their respective business.
• Compiles the appropriate underwriting information for a given account and engages the most favorable carrier partners to review/quote the necessary coverage based upon the needs of the client coupled with our extensive knowledge regarding carrier appetites and relationships.
• Ensures the day-to-day servicing needs of clients are addressed in a timely, complete and professional manner, which includes but is not limited to certificate issuances, endorsement requests, coverage inquiries, billing coordination, etc.
• Coordinates team members in the preparation of a comprehensive list of services rendered to a client in a given time period; concisely articulates the value of those products and services to the insured.
• Assists insureds and/or prospects to understand ways in which risk can be minimized or mitigated and helps facilitates those services as appropriate.
• Develops leadership capabilities in the planning, execution and delivery of special projects as needed.
• Trains staff in the understanding and coordination of key operations activities and processes; assists in the development of industry knowledge and skills of other team members.

Some of the Qualifications/Requirements of the Senior Client Manager - Property & Casualty/Commercial include:

• Bachelor degree in Business Administration or Risk Management from a four-year college or university and five to ten years or more of related experience or the equivalent combination of education and experience.
• Brokerage experience
• P&C License Required
• Prior Property & Casualty support experience is required
• Prior Property & Casualty client management experience is required