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Storylink is a brand engagement and agency located in the Twin Cities. We design and build custom brand engagement exhibits, digital assets and activations. Great company culture with room to progress! If you thrive in a growing, dynamic team environment and possess a strong desire to succeed, we would love to meet you!
As an Account Manager on the Client Services Team(CST), you will partner with our cross-functional groups to deliver on-time, on-budget, quality projects. A successful candidate will be self-motivated, proactive, and have exceptional project management skills. S/he has strong communication skills, is comfortable working with teammates across levels and disciplines, and is passionate about cultivating his/her skills in project management and strategic client account management.
This role will manage high-level, key client accounts (Pillar Accounts). This involves understanding a signed Statement of Work (SOW) and driving requirements through project execution, but also leading client through the Prove Process journey. This is a fulfilling role for those that want flexibility, creativity and empowerment to build out the future of our culture. The ideal candidate is someone who is hands-on and can drive productivity, communication and customer requirements.
This position facilitates converting a client’s vision of brand for a product or service into a branded environmental design or experiential marketing event. You would bringing our unique services and design methodology to a client for their vision for their product. Our process begins with a thorough understanding of the client’s needs, goals and vision. Defining “what success looks like” as it is different for every business. We have a track-record of delivering not only great designs, but financially successful projects.
The focus is on a “total” brand package to enable our clients to create, maintain and expand their image and brand presence. Through brainstorming and collaboration with our Clients, you go through an advanced discovery process to determine specific needs of the project. Once the client approves the final concept package, we move the project into the additional design stages needed to produce the final deliverable.
The emotional bonds that a consumer creates with any brand are based on experiences – digital, social, and environmental. The biggest advantage is the creation of an engaging environment that reinforces professionalism, education, and creativity. This is the highest priority in creating a consumer “relationship,” not just a sale that promotes and encourages loyalty, intent-to-return and social credibility.
Leadership Responsibilities:
Lead, manage and accountability (LMA) responsibilities.
Mentor and coach talent up.
Understanding and living the Core Values.
Driving culture of accountability.
Using the EOS philosophy to drive business results.
Drive Sales Strategies by assigned vertical market
Select and qualify target companies and create and deliver integrated plan
Explore and understand the competitive landscape in both services and business terms
Create strategies for existing accounts to add additional products and services including experiential marketing
Managing overall account performance with the ultimate goal of not only meeting but exceeding client expectations
Develop ongoing client relationships at senior management levels
Develop business and marketing/communication strategies for key decision makers within identified client assignments
Develop a strong and accurate sales forecast
Development and maintaining relationships with clients and potential clients to maximize experience and encourage account growth and repeat business
Achieving key sales targets and financial profitability metrics
Develop holistic product solutions by understanding market and client needs
Coordination of system design handoff with internal team and strategy for pricing with client
Support business development in creation and delivery of proposals/SOW’s; develop and drive account growth plans for new divisions in existing accounts
Collaborate with other departments to ensure successful delivery to client expectations
Create, refine and improve departmental and organizational processes that will better serve the client and improve business results
Examples of Strategic Activities:
Annual program management of Storylink pillar accounts
Annualized planning with annual business reviews, branding and marketing partnerships and quarterly update meetings
Knowledge and tracking of client fiscal calendars
Active partnership in proactive trade show budgeting, show planning, pre-during-post show marketing efforts and additional complimentary capabilities (including but not limited to product launch, retail, digital products, signage, events/experiential support, etc.)
Internal partnership with accounting to ensure timely and accurate invoicing within client fiscal budget requirements
Increase business with new and existing Storylink client accounts through recognizing and developing new business opportunities
Expand relationships with existing customers by proactively identifying and implementing solutions that meet that meet their objectives
Work with clients to develop strategic brand engagement plans that furthers the clients’ long term brand direction
Acquire thorough understanding of key customer requirements and champion them throughout the organization
Develop strong and trusting multi-tier relationships with key account stakeholders
Prepare and present proposals for existing client new projects and support new business development in creation and delivery of RFP, RFI and referred client proposals
Physical Requirements:
Exhibit Partners LLC, {DBA Storylink and Storylink Creative} is an Equal Opportunity Employer, committed to creating a diverse and inclusive company culture. We do not discriminate against candidates because of disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
Full Time
$91k-123k (estimate)
07/14/2024
08/11/2024
The job skills required for Account Manager include Leadership, Products and Services, Planning, Communication Skills, Business Development, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.