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CSR - Customer Service Representative
$39k-50k (estimate)
Full Time 7 Days Ago
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Stove Depot & Chimney Works is Hiring a CSR - Customer Service Representative Near Montrose, CO

About us

Stove Depot & Chimney Works is a small business in Grand Junction, CO. We are professional, agile and innovative.

Our work environment includes:

  • Modern office setting
  • Food provided
  • Modern office setting
  • Growth opportunities

Overview:

We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for providing excellent customer service.

Duties:

- Handle incoming customer inquiries via phone, email, and chat

- Provide information about products and services

- Perform data entry tasks accurately and efficiently

- Conduct outbound calling campaigns to follow up with customers

- Analyze customer feedback to improve service quality

- Utilize phone etiquette to ensure positive customer interactions

- Upsell products or services to increase sales

Requirements:

- Proven experience in a customer service role

- Excellent verbal and written communication skills in English

- Strong problem-solving abilities

- Ability to work well in a team environment

- Proficiency in data entry and CRM software

- Sales experience is a plus

- Bilingual proficiency is advantageous

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the requirements and are passionate about delivering exceptional customer service, we would love to hear from you!

Job Type: Full-time

Pay: From $15.50 per hour

Expected hours: 40 per week

Benefits:

  • On-the-job training
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • No nights

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Ability to Commute:

  • Montrose, CO 81401 (Required)

Ability to Relocate:

  • Montrose, CO 81401: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$39k-50k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

06/20/2024

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