Street Smarts of Maryland

Our mission is to provide excellent instruction in the art of driving to new and experienced drivers. Street Smarts of Maryland (a John's Family Company) is Maryland's 3rd largest driving school. Together the John’s Family of Companies is the premier choice in driver’s education.

One of the greatest strength of any Driver's Education program is the support from Office Management and our commitment to the safety of our students!

LIFE IS SHORT, WORK SOMEWHERE GREAT. ENJOY A REWARDING CAREER!

MULTIPLE POSITIONS AVAILABLE:

• ADMINISTRATIVE ASSISTANTS/CUSTOMER SERVICE REPRESENTATIVES (FULL TIME)

This position is responsible for Managing the office and providing administrative support to clients and staff. The ideal individual will have strong “think on your feet” characteristics, excellent management, communication and organizational skills, exercise good judgment with tact and diplomacy, follow company policy, and have the ability to maintain balance among multiple priorities.

• Work in direct contact with staff, customers, and state departments both in person and over the phone to provide support regarding the services that we offer.
• Using multiple computer programs and our online software.
• Maintaining office supplies and cleanliness.
• Ad hoc assignments as required.
• We are looking for a detail oriented, team player with a friendly spirit and positive outlook with great management experience.

Key Performance Indicators (KPIs)

• Client satisfaction, Accuracy, and Quality Control.
• Demeanor - ability to work quietly, think quickly, respond rationally and maintain a level head.
• Discretion – this position is privy to highly confidential information. Utmost discretion is required at all times.
• Time management – ability to prioritize the importance of tasks and responsibilities to efficiently meet all needs in a timely manner.
• Office communication – team-work and ability to work with many different levels to work towards common goals.
• Gatekeeper – filter drop-ins and determine the level of importance and handle accordingly.

Skills, Experience, and Requirements

• Office Management experience required.
• Strong written and verbal communication skills.
• Technically savvy including understanding of office equipment (Computers, Phones, Printers/copies/scanners)
• Word, Excel, and PowerPoint
• Web browsers
• Candidates must have clean State and Federal Child Abuse and Criminal background checks.
• Candidates must be able to perform essential job functions.

BENEFITS:

• Health Insurance (including Vision and Dental)
• Paid Time Off
• 401K/401K Matching
• PAID TRAINING
• Employee Discounts
• and more!

WAGES AND HOURS:

• Hourly wages to be discussed and dependent on experience.
• Office Hours M-F 9 am to 5 pm - Closed weekends

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Application Question(s):

• Do you have a clean background and federal criminal record?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person