Your goal is to be the “right hand” person to your GM. Your GM retains general operational oversight of the studio. Below are the key areas that you need to influence and execute in your role. You will receive training and guidance into these sections. Must have at least 1 year of experience working as a Flexologist.
● Deliver one-on-one assisted stretch sessions (20-30 hrs/week minimum). Including but not limited to:
o Ensure safety of clients in regards to proper stretch techniques and enforce StretchLab policies and safety rules
o Assist sales associates and General Manager with studio tour and sales as needed
o Clean and maintain all equipment in order to ensure it is available for client use at any given time
Leadership and Management responsibilities (10 hrs/week)
● New Flexologist Onboarding (variable on hiring needs)
● Practical interview
● Preparation of employee prior to FTP (pre-work hands-on practice)
● Touch base after FTP to review strengths/weaknesses and provide coaching
● Ongoing Quality Control (1:1 coaching with employees) – conversion and member retention focus (1-2 hr/wk)
● Flex Conversion <50% - 1:1 monthly role play
● Member Retention – review member utilization per flex
● Monthly Team Meeting - Lead Flex is training flex staff (2 hr/mo)
● Continuing Ed – stretching topics
● Sales role playing
Job Task Analysis
Administration –
· Observation of Flexologists and studio operations: observe the note-taking on ability of Flexologist to complete different components of stretch experience and ability to facilitate appropriate "ecosystem"
· Evaluation and coaching of new Flexologists: emphasize Flexologists role in the complete stretch experience (hardskills, soft skills, technical skills) as they relate to clients' flexibility training program
· Performance review for all Flexologists: complete quarterly meetings to establish strengths, opportunities for growth, and goals for each Flexologist
· Continuing education: ability to develop and deliver coherent presentations for Flexologists/employees and other studio/franchise/corporate leadership
· Collaborate with GM to create studio culture that aligns with StretchLab (5) Values and provide a support system for Flexologists to voice praise, concerns, and questions
Knowledge - Advanced anatomy and physiology
· Foundational and some advanced understanding of injury and tissue recovery
· Applied understanding of human biomechanics and associated theories
· Foundational understanding of red flags and referral practices
· Foundational and some advanced movement assessment understanding (MAPS)
· Understanding and application of principles of periodization (and continuity of care)
· Foundational understanding leadership and team development
Technical Skills
· Experience and familiarity with a note-taking system for continuity of care/member experience
· Proficiency in common software/applications (email/Gmail, Google Drive/Microsoft, etc.)
· Competency with the creation/editing of presentations, spreadsheet(s) and document(s)
· Advanced competency in ClubReady functions
Hard Skills
· Foundational and some advanced proficiency in providing physical stretch experience
· Able maneuver a studio environment, stand for extended periods of time, and/or change physically demanding postures frequently
· Able to adjust stretching techniques to accommodate own ergonomics and client's stretch according to appropriate safety guidelines and variations/differences in anatomical needs
Soft Skills
· Comfortable with public speaking and has the ability to create change
· Communicates effectively with team members and other members of leadership
· Exhibits empathy and understanding and able to develop rapport with clients and team members
· Ability to critically think and problem solve (biomechanics and leadership)
Benefits/Perks
- Fantastic and supportive studio culture
- Part-time role, flexible schedule (30 hours) in an enjoyable studio environment with occasional outdoor events
- Bonus pay
- Referral program
- Growth opportunities: Master Flexologist™
- Generous Employee Retail Discount
- Great compliment to other fitness gigs
- 401K program option