Full Job Description

A national leader in fitness is currently expanding the team and seeking a qualified Sales Manager that is focused on driving sales and membership and service excellence for our StretchLab studio. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community!

POSITION: Studio/General Manager

Candidate Qualities:

• Entrepreneurial spirit with an innate drive to achieve goals and break records
• Must enjoy working hard to drive business growth in exchange for generous commission/bonuses
• Must have a proven track record in a similar boutique concept or highly relevant skills/experience that is immediately transferable
• Excellent leadership and management skills to create a positive and successful environment for staff and clients
• Strong work ethic, integrity, and professional demeanor
• Outstanding Communication skills (Verbal/Written)

Manager Essential Duties and Responsibilities:

• Lead and coordinate sales drivers (weekly street teaming and table setups, B2B outreach, strategic partnership networking, in-studio and out-of-studio events)
• Responsible for executing and overseeing the entire sales process and systems
• Manage and delegate a marketing, events, and promotion calendar
• Communicate studio goals, see them through with all staff, tweak, and repeat
• Manage, monitor, coach-develop, and evaluate the performance of all staff
• Deliver monthly reports to ownership/management
• Run monthly business meetings with all staff
• Plan regular get togethers for staff and members
• Recruit, hire, train, and scheduling of all staff
• Maximize capacity utilization via scheduling optimization and promotion
• Develop a high energy culture through contests and incentive-based motivation
• Model all studio activities through self-involvement (leading by example)
• Train and mentor subordinates for ongoing success and future growth
• Ensure company branding through consistency and continuity in all actions
• Responsible for managing disciplinary actions involving all employees

Operational Duties:

• Face of studio and main point of contact
• Responsible for ensuring that the facility is clean, maintained and operationally sound (stereo, equipment, towels, HVAC, misc. maintenance, supplies, ordering)
• Ensures that all front desk systems are followed (member check-in, content rich client accounts, telephone/email inquiries, cash handling, delinquent account procedures, customer care calls, change requests, document scanning, etc.
• Responsible for tracking metrics and payroll
• Responsible for 30-60-90 and annual staff performance reviews
• Enforce corporate policies, business practices, systems and processes
• Provide and maintain the highest level of customer service
• This is a full-time position. Candidate must be able to work a flexible schedule with nights and weekend availability.

COMPENSATION & PERKS:

• This position offers competitive salary, both fixed plus sales incentives
• Employee Retail Discount

Job Type: Full-time

Benefits:

• Employee discount

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Work Location: In person