The Sales Support Specialist will provide administrative and clerical support to the sales department, ensuring efficient and effective operations. The ideal candidate must have excellent communication skills and a positive friendly, customer-focused approach.

Responsibilities:

• Provide administrative and clerical support to the sales team, including but not limited.
• Handling incoming calls, emails, and correspondence.
• Process sales orders, track deliveries, and manage inventory levels to ensure timely and accurate fulfillment of orders.
• Maintain customer records, update sales databases, and generate reports as needed.
• Assist with customer inquiries and provide excellent customer service.
• Coordinate with other departments, such as accounting and logistics, to ensure seamless operations.
• Support the sales team with various tasks, such as preparing sales presentations, proposals, and contracts.
• Monitor sales performance and provide regular reports to the sales manager.
• Participate in sales meetings and provide feedback and suggestions for improvement.
• On site in office is an essential function of this role.

Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business administration or related field preferred.
• Minimum of 3-5 years of administrative or clerical experience, preferably in a sales environment.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint etc.).
• Use of Office Equipment (Phones, Computer, Fax, Copier, Printer etc.)
• Ability to prioritize tasks and work under pressure in a fast-paced environment.
• Customer-focused approach and ability to build sustaining positive relationships with customers.
• Team player with a positive attitude and willingness to learn and grow.
• Travel Multiple locations.
• Typical Hours are 9 am-6 pm Mon, Tues, Thurs, Friday, and Saturday hours

We offer a competitive salary and benefits package, as well as opportunities for career advancement. If you are a highly motivated and detail-oriented individual with a passion for customer service and sales support, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Travel requirement:

• No travel

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• State College, PA: Relocate before starting work (Required)

Work Location: In person