Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment / instrumentation and other health care team members while assuming responsibility and accountability for these patients.

Required Skills / Qualifications / Training / Experience :

• Excellent interpersonal skills and teamwork ability
• Demonstrated ability to interact with patients in promoting an excellent patient experience
• Ability to measure and document vitals, weight, and height
• Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• Prepares exam rooms between patient contact
• Maintains clinical competency
• Knowledge and use of medical terminology
• Reviews, interprets, and manages clinical documentation
• Establishes excellent rapport with patients including patient education
• Works collaboratively with other health care professionals in providing outcome-oriented care

Preferred Skills / Qualifications / Training / Experience :

• Knowledge and comfort managing prior authorization and referral process
• Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Ability to assist in inbox management and refills according to SMA policy
• Familiarity with Cerner EMR environment and office workflows
• Commitment to patient experience and quality improvement in the outpatient setting
• Ability to adapt in a busy office environment to meet care standards

Educational Requirements :

License / Certification :

Medical Assistant Certificate

Age Specific Criteria : Ability to effectively communicate to all age levels served within the scope of the position / assigned areas.

Ability to Meet Job Performance Expectations : Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Must be able and available to float to other practice locations as needed with reimbursement for mileage.

Reports to : Practice Manager

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Last updated : 2024-05-24