Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment/instrumentation and other health care team members while assuming responsibility and accountability for these patients.
Required Skills/Qualifications/Training/Experience:

• Excellent interpersonal skills and teamwork ability
• Demonstrated ability to interact with patients in promoting an excellent patient experience
• Ability to measure and document vitals, weight, and height
• Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• Prepares exam rooms between patient contact
• Maintains clinical competency
• Knowledge and use of medical terminology
• Reviews, interprets, and manages clinical documentation
• Establishes excellent rapport with patients including patient education
• Works collaboratively with other health care professionals in providing outcome-oriented care

Preferred Skills/Qualifications/Training/Experience:

• Knowledge and comfort managing prior authorization and referral process
• Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Ability to assist in inbox management and refills according to SMA policy
• Familiarity with Cerner EMR environment and office workflows
• Commitment to patient experience and quality improvement in the outpatient setting
• Ability to adapt in a busy office environment to meet care standards

Education/Training:

• High school diploma or equivalent is required
• Graduate of a two year accredited Medical Assistant program preferred

License/Certification:

• Medical Assistant Certificate

Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage.
Reports to: Practice Manager
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.