Coordinates and provides care for a group of patients spanning all age groups and cultures for a designated time frame using therapeutic means, the nursing process, the environment/instrumentation and other health care team members while assuming responsibility and accountability for these patients.
Education/Training:
• High school diploma or equivalent is required
Licenses/Certification:
• Medical Assistant Certificate
Required Qualifications and Skills:

• Excellent interpersonal skills and teamwork ability
• Demonstrated ability to interact with patients in promoting an excellent patient experience
• Ability to measure and document vitals, weight, and height
• Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• Prepares exam rooms between patient contact
• Maintains clinical competency
• Knowledge and use of medical terminology
• Reviews, interprets, and manages clinical documentation
• Establishes excellent rapport with patients including patient education
• Works collaboratively with other health care professionals in providing outcome-oriented care

Preferred Qualifications and Skills:

• Knowledge and comfort managing prior authorization and referral process
• Ability to prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Ability to assist in inbox management and refills according to SMA policy
• Familiarity with Cerner EMR environment and office workflows
• Commitment to patient experience and quality improvement in the outpatient setting
• Ability to adapt in a busy office environment to meet care standards

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AGE AND DIVERSITY RELATED CRITERIA : Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.
ABILITY TO FULFILL JOB EXPECTATIONS : Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage.
PHYSICAL DEMANDS: Is able to lift, push, pull without restriction. Is able to work extra hours. Is exposed to blood and other body fluids and infectious materials. Is able to walk, sit, answer telephones without restriction and demonstrates good body mechanics.
Reports to: Practice Manager
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.