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Service Manager
STYL RESIDENTIAL Memphis, TN
$84k-108k (estimate)
Full Time 1 Month Ago
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STYL RESIDENTIAL is Hiring a Service Manager Near Memphis, TN

STYL Residential is looking to hire a Service Manager to apply outstanding leadership and technical skill at our community in Cordova, TN.
About UsSTYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.
STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!
Job SummaryWe are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast-growing company. Service Managers are accountable for a team of Technicians and the maintenance and administrative operations of the property. The Service Manager responsibilities include fixing and troubleshooting equipment, completing unit turns, and assisting the community and your team in maintaining the highest standard of customer service.
Essential Job Functions
  • Ensure all service requests and repairs are made correctly and in a timely manner
  • Maintain cleanliness of exterior buildings and parking areas
  • Vendor management and other duties
  • Perform routine maintenance and inspections of equipment
  • Maintain an organized, clean and safe work area
  • Monitor inventory of parts and supplies are at appropriate levels
  • Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
  • Maintain superior customer service with residents
  • Communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
  • Work with the Maintenance team to maintain and implement an effective preventative maintenance program
  • Assists property manager in creation and achievement of budgeted expectations
  • Responsible for the training and development of property technicians on all property systems
  • Ensure all building emergencies are handled in a timely manner
  • Attend and participate in technical training programs to maintain personal skill level
  • Perform other tasks or duties as assigned
Education And Experience
  • 5 or more years of experience in maintenance service for residential communities, other building maintenance or related trade is required
  • EPA certification Type I and II is required
  • CPO certification is required
  • Use of general maintenance equipment is required, including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
  • Renovation experience is preferred
  • A valid Driver’s License and reliable transportation may be required based upon specific property needs
Who We Are Looking For
  • Well organized, detail oriented and efficient
  • Ability to meet deadlines which may include late hours and weekends as needed
  • Ability to respond to on-call, after-hour emergency service; on-call staff required to live within a minimum distance to the community for efficient response time
  • Ability to manage maintenance operations using property management software
  • Excellent written and verbal communication skills
  • Must be highly motivated and able to work independently
  • Ability to prioritize and multi-task
Physical Requirements
  • Hands-on repair and maintenance work constitute majority of time and duties
  • Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit
What We OfferWe invest in our people because we believe in our people. We offer training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Equal Employment OpportunityOur company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Summary

JOB TYPE

Full Time

SALARY

$84k-108k (estimate)

POST DATE

08/01/2024

EXPIRATION DATE

08/29/2024

WEBSITE

stylresidential.com

HEADQUARTERS

Chicago, IL

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The job skills required for Service Manager include Customer Service, Leadership, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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