About us

Suburban Family Dental is a small business in HEALTH_CARE_MEDICAL in Des Plaines, IL. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

**Overview:**

We are seeking a highly organized and detail-oriented Front Desk Agent to join our dentalcare team. The successful candidate will provide exceptional customer service to patients and ensure seamless administrative support to the dentall office. This role is an excellent opportunity for individuals with experience in a dental office environment to grow their skills and contribute to the success of our healthcare facility.

**Duties:**

- Greet patients, answer phone calls, and respond to walk-in visitors in a friendly and professional manner.

- Verify patient insurance and manage billing processes in accordance with managed care policies.

- Update patient medical records and maintain confidentiality of sensitive information.

- Perform coding and billing tasks.

- Assist with scheduling appointments, procedures, and surgeries.

- Process payments and manage cash receipts.

- Maintain a clean and organized front desk area, adhering to office standards.

- Collaborate with other dental office staff to ensure efficient and effective patient care.

- Perform other administrative tasks as required by the dental office.

**Qualifications:**

- High school diploma or equivalent required.

- Experience working in a dental office environment.

- Knowledge of dental terminology and insurance procedures.

- Familiarity with managed care and billing systems.

- Strong organizational and communication skills.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Proficiency in Microsoft Office and other software applications.

By joining our healthcare team, you will be part of a dynamic and supportive environment that prioritizes patient care and satisfaction. If you are a detail-oriented and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 32 – 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Insurance verification: 3 years (Required)
• dental billing: 3 years (Required)

Ability to Commute:

• Des Plaines, IL 60016 (Required)

Work Location: In person