388 assistant manager Jobs in san antonio, tx
AEG is Hiring an Assistant Manager Near San Antonio, TX
Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients' needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and troubleshooting, and helps resolve customer service issues.
Duties Responsibilities
- Resolves customer service issues/complaints regarding products and/or services; issues refund to patients; Signs off on spectacle remakes
- Monitors patient flow (appointments and walk-ins), ensuring on-time practice performance Helps move patients though without disruptions, communicates with the Technicians regarding schedule, and checks in on patients in the lobby
- Monitors associates break times, ensuring everyone receives breaks as required by law and company policy
- Participates in interviewing and selection of new practice employees
- Participates in employee disciplinary actions if necessary
- Documents any employee relations issues, escalates to Practice Manager or HR as appropriate
- Resolves conflict between associates, escalates to Practice Manager or HR as appropriate.
- Together with Practice Manager, organized and leads staff meetings
- Provides ongoing feedback to employees
- Facilitates training for new team members
- Demonstrates cost awareness and makes suggestions on improving store's efficiency
- Monitors associates opening and closing duties, ensuring store is clean, organized, and well-stocked
- Once a year, or as necessary, participates in store inventory
- Other duties as assigned by the Practice Manager
Qualifications
Education
- High school diploma or equivalent
- ABO Certification preferred but not necessary
- Extensive optical experience required
- Experience with customer service and/or sales
- Management experience preferred
- Excellent interpersonal and customer service skills
- Computer literacy and data entry
- Ability to read and understand basic financial statements
- Strong organizational skills and attention to detail
- Strong communication skills (verbal and written)
- Strong analytical and problem-solving skills
- Strong conflict resolution skills
- Ability to lift up to 30 lbs, bend, kneel, and stand up to 8 hrs a day
Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*
Job Summary
Full Time
$86k-108k (estimate)
06/27/2024
07/15/2024
aegworldwide.com
LOS ANGELES, CA
200 - 500
1994
Private
CHARLES HUNG JR
$500M - $1B
IT Outsourcing & Consulting
Related Companies
About AEG
AEG owns and operates a chain of venues for sporting, live music and entertainment events.
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