QUALIFICATIONS

Education

• Graduate from an accredited Medical Assistant program

Experience/Skills

• Two years’ experience in physician’s office or related experience preferred
• Possesses a background in medical-surgical nursing and immunizations
• Exhibits knowledge of clinic functions
• Works well in conjunction with other clinic staff
• Demonstrates knowledge of community health resources for alternate health services
  and knowledge of community health nursing principles and practices
• Communicates effectively both verbally and in written reports

Required Licenses/Certifications

• Certification as a Medical Assistant that complies with all guidelines
  within the scope of a CMA
• CPR

Working Conditions

• Works in a well-lit, well-ventilated clinic environment

ROUTINE RESPONSIBILITIES

Behavioral Expectations

• Consistently complies with established Behavioral Expectations

Essential Functions

• Performs the following clinic duties:
  • Patient intake including medical history and physical assessment to prepare patient for their visit
  • Various testing
  • Lab work
• Assures patient records are maintained and transferred as requested
• Ensures that ordered test results are in the patient record and available for the provider to review at time of patient examination
• Maintains current knowledge of medications and correct administration based on patient and their current clinical condition
• Assists provider in procedures
• Obtains consent for procedures as directed
• Uses appropriate aseptic technique
• Collects lab specimens and prepares specimen for transport according to policy
• Maintains knowledge of Lab policies
• Ensures that examination rooms are fully prepared and that patients are seen in a timely manner
• Records all phone conversations and information provided to the patient in the medical record to facilitate clear communication among all clinic staff
• Answers telephone promptly, directs calls appropriately, and relays messages using patient cases in the Electronic Medical Record (EMR)
• Monitors voicemails throughout the day and processes appropriately
• Accurately schedules office visits and in-office procedures
• Reviews schedules for conflicts and coordinates necessary staff and equipment
• Documents in the patient record in a timely and accurate manner including all assessments, medications administered, and tests performed
• Understands growth and development principals and provides age-appropriate care. Interprets clinical data based on these principals
• Responds to emergency situations appropriately and immediately
• Exhibits ability to prioritize and organize work/responsibilities
• Performs other nursing duties as assigned