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Services_AME-E524
Field Service Representative - Full Time - United States - within the territory of northeast (NY, CT, NJ, RI, PA) and the Gulf Coast (LA, MS, AL)
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
Join our Services_AME team within Services division in United States as Field Service Representative to help us take Sulzer to the next level.
See what it is like to work at Sulzer Pump Services https://youtu.be/az0GK7h2rwA
In this role you will be accountable for:
* Supervise/assist in troubleshooting of problems, installation, assembly or disassembly of pumps, and/or seals
* Travel to jobsites worldwide upon dispatching by Field Service Manager
* Responsible for completing and forwarding to Corporate office all necessary paperwork for all jobs
* Inform closest Service Center of any potential sales activities while at site
* Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all safety, health and environmental policies and procedures.
* Performs other duties as assigned
To succeed in this role, you will need:
* High School Diploma or equivalent
* Five (5) years experience in pump factory or Service Center with skills in different work processes of pump manufacturing, assembly, or testing-Sulzer Apprenticeship Program meets these requirements
* Excellent written, verbal, negotiation, and listening skills
* Strong ability to utilize technical knowledge and analytical skills to resolve problems and customer complaints
* Excellent interpersonal skills
* Strong computer skills, with proficiency in latest "Microsoft" software. SAP and Gelco expense reporting a plus.
Your benefits:
* 15 days of paid time off and 11 company-paid holidays
* 401k plan with a 6% match
* Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
* Health savings account matching
* Motivating wellness program
* Employee Assistance Program
* Paid paternal leave
* Gym re-imbursement
We are looking forward to hearing from you!
Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable
We are proud to be recognized as a Top Employer 2024 in the United States. Come and join our story!
About us
Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2022, our 13'800 employees delivered revenues of CHF 3.2 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
Join our story
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
Explore other opportunities here:
Full Time
$52k-64k (estimate)
06/21/2024
07/09/2024
sulzer.com
SALT LAKE CITY, UT
7,500 - 15,000
1834
MARK HAYS
$50M - $200M
Consumer Services
Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2020, our 15000 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
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Prepare and maintain service related documentations.
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Filed service representatives take customer questions, complaints, comments, and concerns.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
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Review field services done with the customer before leaving to ensure 100% resolution.
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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
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Step 3: View the best colleges and universities for Field Service Representative.