Schedule: Saturday-Wednesday (Weekends are Required) 8:30am-5:00pm

Summerfield Post Acute Rehab is a preferred provider of POST ACUTE REHAB services in Santa Rosa, CA. We have a solid reputation in the community with a long history of success and we need the best of the best to join us on our pursuit of excellence. We are currently looking for an enthusiastic and motivated individual to fill a key administrative position working with our Social Services and Admissions Team.

Duties Include:

• Customer Service -Front Desk Receptionist on the weekends, answering phone calls, greeting visitors and new admissions.
• Interview residents/families upon discharge.
• Make appointments for residents and arrange transport to and from the facility.
• Responding to inquiries and hospital referrals and converting them into admissions.
• You will be responsible for determining if a patient is appropriate for therapy in our facility and coordinating the patient admission with hospital Case Managers by obtaining proper admission orders, communicating with patients and/or their families, and facility staff for appropriate follow up.
• You will obtain patient medical records and patient medical information from hospitals, doctor's office, etc.
• Assist patients and families in adjusting to the new environment of the facility by working closely with all departments.
• Responsible for following up with patients and families to ensure they are satisfied with the service.

The ideal candidate will have prior experience in the following:

The ideal candidate will have prior experience in the following, but we are willing to train the right candidate:

• Healthcare (minimum 1-2 years)
• Previous experience as a Medical Assistant is a plus but not required.
• Understanding of medical terminology
• Experience with outside patient care services such as; transport, in home care, hospice, etc.
• Discharge planning
• Experience with insurance coverage such as; Medical, Medicare, Partnership, etc.

We are looking for someone who is a multi-tasking super star who can work independently with little supervision, who's eager to learn and take on new challenges. Customer service to our patients and their families is a top priority and the ideal candidate is someone who is a pleasant and positive person with a natural disposition to smile.

Please only apply if:

• You can work independently with little supervision
• You love helping people
• You are solutions oriented and take initiative
• You are known for being punctual and reliable
• You have a strong attention to detail and excellent organizational skills
• You take direction well, and are willing to grown and learn as you go
• You are self motivated as well as a team player.

Check us out on Social Media to learn more about our culture and what makes Summerfield the place where everyone wants to be!

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