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Summit Bodyworks
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Savage, MN | Full Time
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3 Weeks Ago
Inside Parts Expert
$44k-55k (estimate)
Full Time 3 Weeks Ago
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Summit Bodyworks is Hiring an Inside Parts Expert Near Savage, MN

We're looking for a talented Inside Parts Expert to join our growing Team!
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA match up to $800 per year.
  • FSA
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Provide elite customer service by assisting customers promptly and courteously with their purchases and efficiently processing of their orders.
  • Greet and receives customers in a welcoming manner.
  • Listen, exhibit energy and project a genuine willingness to assist.
  • Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customer.
  • Effectively communicate with technicians and retail customer to ensure correct part is ordered.
  • Provide prompt, courteous and accurate service to customers face-to-face.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Be processed focus and record departmental data; i.e. lost sales.
  • Answer telephones professionally and pleasantly.
  • Follow-up on customer orders and resolve problems to the customer’s satisfaction.
  • Communicate often and timely with customer and associates.
  • Communicate, resolve problems, handle conflict and make effective decisions.
  • Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
  • Directs customers through the facility by escorting them.
  • Maintain familiarity with all inventory products and merchandising programs and ordering systems.
  • Data entry and retrieval on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
  • Utilize and maintain parts technical resources with most current information.
  • Understand dealership credit policies.
  • Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
  • Assist in maintaining acceptable appearance and safe of facility, straightening, cleaning counter area and retail zone
  • All other duties as assigned by the manager.
WORK ENVIRONMENT & PHYSICAL ABILITIES:
  • Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination.
  • The position may require standing, balancing, bending or stooping for prolonged periods of time.
  • Occasionally lifts and carries items weighing up to 80 pounds.
  • The position requires corrected vision and hearing within normal range.
  • Requires the ability to work under stressful conditions or irregular hours.
  • Require lift trucks certification and basic knowledge of warehousing equipment.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
  • High school diploma or equivalent.
  • Valid Driver's License and MVR in good standing.
  • Direct industry experience selling medium and heavy-duty truck parts, automotive, or RV through distribution and/or directly to the end user.
  • Knowledge of computers is a must.
  • Knowledge of diesel engines, gas engines, drive train, and suspensions.
  • Excellent verbal and communication skills.
  • Provide outstanding customer service.
  • Detail oriented.
  • Ability to understand vague and implicit instructions and react favorably in all work situations.
  • They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
  • Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
  • Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
  • They must be able to understand people and be able to communicate effectively with them.
  • Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
JOB DETAILS:
  • Type: Hourly
  • Compensation Range: $23.00 - $31.00
  • Bonus Eligibility: Yes
  • Reports To: Parts Manager
  • Shift: 1st (Monday - Friday)
  • Closing Date: Open until filled
$23 - $31 an hour
Date Posted: 06-03-2024
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-55k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

07/03/2024

WEBSITE

summitbodyworks.com

HEADQUARTERS

Fort Lupton, CO

SIZE

50 - 100

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